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Business Unit Program Manager IT

DHL

Westerville, OH
Full Time
Senior
12 days ago

Job Description

About the Role

A preferred internal candidate has been identified. Qualified candidates will be considered for this and/or future opportunities. Join DHL Supply Chain, a logistics company dedicated to connecting people and improving lives. The role involves applying IT project management knowledge to manage critical project components, oversee development and implementation of projects, interface with various stakeholders, and ensure project success through planning, risk assessment, and vendor coordination. The organization emphasizes teamwork, associate development, training, and continuous improvement, with a business casual environment and competitive benefits.

Key Responsibilities

  • Assesses the fit of significant to complex IT solutions and identifies gaps early for subsequent evaluation in the pursuit/solution development process.
  • Participates in new product evaluations to define requirements and assess business fit for assigned sector or division.
  • Represents IT competency and capability in the initial stages of lead and proposal development for meaningful to complex business opportunities.
  • Develops the IT section of response to customers' RFP/RFI/RFQ's for meaningful to complex business opportunities.
  • Oversees multiple projects of significant scope and conceptualizes solutions across multiple applications and/or platforms.
  • Uses project administration processes including project initiation, labor tracking, status reporting and basic project capital/expense tracking.
  • Coordinates and manages vendors in the context of planning for overall project delivery.
  • Ensures overall project success for multiple simultaneous projects.
  • Assesses project risks and develops timely, proactive plans to mitigate risk factors.
  • Applies system development methodologies for custom and package applications projects.
  • Manages direct reports, including Implementation Analysts and Project Management staff.
  • Leverages the competencies of project associates to enhance project quality and accelerate results.
  • Determines labor needs, understands and uses the company's interviewing process and tools, and implements onboarding procedures.
  • Sets performance expectations, provides feedback, resolves conflicts, and encourages a positive environment.
  • Coaches others on processes, tools, and standards; ensures training requirements are met; addresses skill gaps.

Requirements

  • Bachelor's Degree in a relevant business or technical subject.
  • 5-7 years of Project Management experience.
  • 3+ years' program management experience of system design, development, or integration projects.
  • 3+ years' end to end warehouse management system implementation experience.
  • Experience with project initiation, labor tracking, status reporting, and basic project capital/expense tracking.
  • Ability to coordinate multiple IT groups and manage vendor relationships.
  • Strong risk assessment and mitigation skills.
  • Experience managing direct reports and leading project teams.

Nice to Have

  • Master's degree in a relevant business or technical subject.
  • Project Management Professional (PMP) certification.

Qualifications

  • Bachelor's Degree in a relevant business or technical subject.
  • Master's degree in a relevant business or technical subject (preferred).
  • Project Management Professional (PMP) certification (preferred).

Benefits & Perks

  • Competitive wages.
  • Affordable insurance benefits including health, dental, vision, and life.
  • 401K plan.
  • Paid vacation and holidays.

Working at DHL

Our organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.

Apply Now

Job Details

Posted AtJul 15, 2025
Job CategoryProject Management
SalaryCompetitive salary
Job TypeFull Time
ExperienceSenior

Job Skills

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About DHL

Website

dhl.com

Company Size

10000+ employees

Location

Westerville, OH

Industry

Couriers and Express Delivery Services

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