DHL logo

Business Unit Program Manager IT

DHL

Westerville, OH
Full Time
Senior
13 days ago

Job Description

About the Role

At DHL Supply Chain, we are committed to promoting a diverse and inclusive workplace where every employee feels valued and empowered. As a Business Unit Program Manager IT in the Retail sector, you will have the opportunity to work in a dynamic environment that encourages innovation and collaboration. You will be part of a culture that values continuous improvement, allowing you to contribute to and shape the future of our logistics solutions.

Key Responsibilities

  • Assesses the fit of significant to complex IT solutions and identifies gaps early for subsequent evaluation in the pursuit/solution development process.
  • Participates in new product evaluations to define requirements and assess business fit for assigned sector or division.
  • Represents IT competency and capability in the initial stages of lead and proposal development for meaningful to complex business opportunities.
  • Develops the IT section of response to customers' RFP/RFI/RFQ's for meaningful to complex business opportunities.
  • Oversees multiple projects of significant scope and conceptualizes solutions across multiple applications and/or platforms.
  • Uses project administration processes including project initiation, labor tracking, status reporting and basic project capital/expense tracking.
  • Coordinates and manages vendors in the context of planning for overall project delivery.
  • Ensures overall project success for multiple simultaneous projects.
  • Assesses project risks and develops timely, proactive plans to mitigate risk factors.
  • Applies system development methodologies for custom and package applications projects.
  • Manages direct reports, including Implementation Analysts and Project Management staff.
  • Leverages the competencies of project associates to enhance project quality and accelerate results.
  • Determines labor needs, understands and uses the company's interviewing process and tools, and implements onboarding procedures.
  • Sets clear performance expectations, provides regular feedback and reviews, resolves team conflicts, and encourages a positive environment.
  • Coaches others on processes, tools, and standards; ensures training requirements are met; addresses skill gaps; discusses career interests.

Requirements

  • Bachelor's Degree in a relevant business or technical subject.
  • 5-7 years of Project Management experience.
  • 3+ years' program management experience of system design, development, or integration projects.
  • 3+ years' end to end warehouse management system implementation experience.
  • Strong understanding of project administration processes including project initiation, labor tracking, and status reporting.
  • Experience coordinating multiple vendors and IT groups.
  • Ability to assess project risks and develop mitigation plans.
  • Experience applying system development methodologies for applications projects.
  • Proficiency in managing and leading project teams.

Nice to Have

  • Master's degree in a relevant business or technical subject.
  • Project Management Professional (PMP) certification.

Qualifications

  • Bachelor's Degree in a relevant business or technical subject.
  • 5-7 years of Project Management experience.
  • 3+ years' program management experience of system design, development, or integration projects.
  • 3+ years' end to end warehouse management system implementation experience.

Benefits & Perks

  • Competitive wages.
  • Excellent affordable insurance benefits (including health, dental, vision, and life).
  • 401K plan.
  • Paid vacation and holidays.

Working at DHL

Our organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement. We are an equal opportunity employer.

Apply Now

Job Details

Posted AtJul 14, 2025
Job CategoryProgram Management
SalaryCompetitive salary
Job TypeFull Time
ExperienceSenior

Job Skills

AI Insights

Key skills identified from this job posting

Sign upto access all insights for this job

About DHL

Website

dhl.com

Company Size

10000+ employees

Location

Westerville, OH

Industry

Couriers and Express Delivery Services

Get job alerts

Set up personalized alerts for your job search and get tailored job digests for close matches