Director Strategic Program Development - US Based Remote

About the Role

Key Responsibilities

• Design new integrated services offerings for real estate franchisees, focusing on revenue-generating services like insurance and mortgage, or cost-offset services such as transaction coordination and back-office support.
• Develop sustainable business models that leverage competitive advantages for franchisees.
• Partner with operations leaders to ensure the viability of new programs and operate with a test-and-learn mentality, piloting and iterating before scaled rollout.
• Craft and implement go-to-market plans, including market analysis, positioning, and competitive strategy, aligned with overall business priorities.
• Collaborate with cross-functional teams internally and externally to develop services, working with franchise brands and operations teams to prioritize the roadmap for feasibility and impact.
• Track and analyze key performance indicators to measure program success and develop rapid qualitative feedback loops throughout the pilot stages.

Requirements

• Minimum 8+ years in strategy, program & service development, or management consulting roles.
• Experience in developing and implementing new services or lines of business.
• Ability to work in a matrixed organization and collaborate effectively with multiple stakeholders at various levels.
• Strong analytical skills in dissecting competitive dynamics and financial data to inform positioning and product success.
• Proven collaboration skills, including working with operations leaders and sales teams to develop impactful offerings.
• Excellent presentation skills with mastery of PowerPoint, Excel, and agile project management tools.
• No industry experience required; experience in franchising or service businesses is a plus.

Nice to Have

• Experience in franchising or service businesses.