Business Unit Program Manager IT

About the Role

Key Responsibilities

• Establish and maintain relationships with key business and IT executive teams, vendors, and partners critical to product success
• Perform customer research to gain insight into the "voice of the customer" and understand how customers will gain value
• Perform competitive analysis on alternatives that target customers might use to understand necessary product capabilities and qualities
• Facilitate and drive alignment among key stakeholders to develop product strategy, vision, and roadmap using analytics and customer insights
• Define a release strategy from prototypes to MVP and subsequent releases, adapting as needed in an agile process
• Work with stakeholders to make frequent prioritization decisions based on product analytics, metrics, and customer feedback
• Track and communicate key product performance indicators and business results
• Grow awareness of the product and ensure its value and costs are understood across the organization
• Understand inter-dependencies between products
• Act as the "keeper and communicator of the vision" to translate product strategy into daily team priorities
• Define the product roadmap based on business outcomes
• Collaborate with product delivery teams on backlog priorities and work allocation, providing regular feedback
• Coordinate with stakeholders such as business, data, and IT architects to align architectures and capabilities
• Ensure technical debt is prioritized appropriately to support product success throughout its lifecycle
• Manage the product budget, balancing resources for research, analysis, vision, and delivery
• Develop proposals, reports, BCAs, and presentations relevant to the product
• Ensure all product components meet financial standards and satisfy customer and business partner expectations
• Work with stakeholders to develop and refine business and pricing models
• Track product usage and report findings to stakeholders
• Develop marketing and customer demo materials
• Review customer requirements to determine standard onboarding versus customization needs
• Balance divisional goals with long-term market trends and establish regional policies and strategies for product management

Requirements

• Bachelor's Degree or equivalent in Computer Science or Business Administration
• 3+ years' experience in diverse roles with increasing responsibilities across business and IT
• 5-7 years' experience in IT and business/industry
• 5+ years' experience in Warehouse Management System implementations

Benefits & Perks

• Competitive wages
• Excellent affordable insurance benefits (including health, dental, vision, and life)
• 401K plan
• Paid vacation and holidays