Business Value Development Lead (Project Coordinator) Ref#8951

About the Role

Key Responsibilities

• Oversee activities that deliver business value for agencies based on approved initiatives and projects and collaborate with cross-functional teams on product and service-focused business partnership development, leveraging robust product and service catalogs and proposed IT solutions based on thoroughly documented business cases.
• Direct/lead the development and delivery of product marketing strategies, roadmaps, procurement documents/proposals, communication Scope, Schedule and Budget, and other product/project management artifacts, demonstrating expertise in MS Project, Visio, PowerPoint, Excel, Word, SharePoint, Teams, and other available industry standard collaboration tools/systems.
• Deliver product marketing proposals and presentations for opportunities to provide ITS solutions to various clients/partners (CSO/ITS Shared Services teams, State Agencies or other entities such as Public Authorities, and local governments, etc.)
• Lead/oversee IT product/solution research and document proposals with cost benefits analysis, roadmaps/forecasting, procurement, partnership opportunities and alternatives.
• Identify/drive new business opportunities/growth, continuous improvement in product marketing strategies to streamline processes, improve efficiency, and enhance solution quality.
• Implement robust performance metrics and tracking systems with industry standard key performance indicators and perform trend analysis/forecasting.
• Own the development and delivery of stakeholder engagement artifacts, detailed plan-packages, forecasts, product implementation plans, outreach documents, metrics reports, budgets, billing, procurement strategies, and shared services/product management support documentation, along with other critical artifacts required for successful partnership with customers, for high priority initiatives.
• Oversee the day-to-day operational activities and technical deliveries of specific top-priority initiatives following industry standard Secure Systems Development Lifecycle (SSDLC) and required ITS standards for IT solution and product deliveries.
• Direct teams managing multiple agencies' programs or complex initiatives.
• Mentor/coach lower-level Product/Project Managers with hard/soft skills required for the effective management of large and complex projects and initiatives.
• Develop product and solution implementation proposals, collaborating with multiple technical teams.
• Partner with internal/external executive management and project teams regarding budget strategy, budget planning, tracking, and managing all aspects of cost management for priority initiatives.
• Collaborate with user experience, business analysts, product/project managers, and business stakeholders to gather and analyze requirements.
• Translate business requirements into technical solutions, considering factors such as scalability, performance, security, and usability.
• Resolve problems and fix critical issues raised by agencies/partners or escalated by the team, by leading resolution activities and focusing on improving issue resolution metrics.
• Demonstrate strong leadership and creative thinking skills to accomplish strategic goals and objectives of the CSO in partnership with Shared Services and ITS leadership team, and oversee the successful deliveries of high priority initiatives, bringing value to the Chief Strategy Office, in alignment with ITS vision.
• Perform a full range of supervisory duties.

Requirements

• Ten (10) years of experience in business value development and strategy, product implementation, and project management, in a fast-paced/multi-faceted large IT environment.
• Four (4) years of experience in strong management and leadership in business value development roles that contributed directly to organizational growth and product strategies, leading cross-functional teams in strategy and planning, research and analysis, proposal development and presentation deliveries to a diverse customer base.
• Bachelor's Degree in Business Administration, Leadership, Management, Marketing, Information Management or related field may substitute for four years of experience.
• Master's degree in related field substitutes for an additional year of experience.
• Doctorate in information systems / computer science / business / management or related field substitutes for an additional year of experience.

Nice to Have

• Self-starter, highly motivated, result-oriented leader.
• Creative/innovative thinker and proven dynamic leader.
• Demonstrated ability to successfully drive business value ideation, planning, development, execution, product releases/deliveries.
• Excellent and effective communications (written & oral) across all levels of internal/external leadership & stakeholders.
• Excellent interpersonal, problem-solving, and negotiation skills.
• Expert-level experience in industry standard product evangelizing techniques and project management methodologies (e.g., Agile).
• Proven ability to work/collaborate closely with cross-functional shared services and IT dedicated product development teams/partners.
• Demonstrated ability to align business goals with solutions to drive process improvements.
• Strong experience in industry trends analysis/metrics, market research, discovery, new business strategies, and market developments.
• Proven ability to perform effectively in high-profile, high-visibility, high-pressure environments.
• Ability to build and maintain relationships with clients and stakeholders.
• Adept in networking, project management, analysis and problem-solving.
• Ability to adapt to the company's culture effectively and lead a team.
• Scrum Master / Agile certification, PMP, Six Sigma, or other related professional certifications a plus.

Benefits & Perks

• Generous benefits package, worth 65% of salary, including: Thirteen (13) paid holidays annually, Up to Thirteen (13) days of paid vacation leave annually, Up to Five (5) days of paid personal leave annually, Up to Thirteen (13) days of paid sick leave annually for PEF, Up to three (3) days of professional leave annually for professional development.
• Health Care Benefits: Eligible employees and dependents can pick from a variety of affordable health insurance programs, family dental and vision benefits at no additional cost.
• Additional Benefits: Up to 50% telecommuting, NYS Employees' Retirement System (ERS) Membership, NYS Deferred Compensation, access to NY 529 and NY ABLE College Savings Programs, U.S. Savings Bonds, Public Service Loan Forgiveness (PSLF), and more.