Community Engagement Manager

About the Role

Key Responsibilities

• Build chapter and territory pipeline by acquiring new supporters through the Bag of Hope and Pack program, implemented according to national program guidelines.
• Identify and manage opportunities for community engagement resource expansion across territory footprint, including enhancing the healthcare provider (HCP) strategy, utilizing national CE dashboards to analyze data and uncover growth opportunities.
• Activate on HCP leads to onboard new resource partners and build relationships with key HCP partners to market the CE program, disseminate resources, and support chapter activities.
• Deliver consistent communication to HCPs and manage processes with resource distribution partners to ensure implementation meets expectations and standards.
• Achieve personal engagement and acquisition goals, support broader territory goals, and develop engagement opportunities for families, individuals, HCPs, advocates, and stakeholders.
• Develop community-based small event strategies, manage volunteers for meet-ups, support groups, and community breakfasts, and partner with Institutional Fundraising for local grants.
• Implement strategies to acquire and activate supporters at events to meet fundraising and participation goals.
• Evaluate chapter activities regularly and seek ways to improve performance and fundraising success.
• Recruit, cultivate, and manage volunteer leaders, providing training and resources to ensure effective program execution.
• Ensure meaningful engagement of volunteers and develop volunteer leadership support.
• Support and maintain the vision, mission, and priorities of Breakthrough T1D, promoting mission engagement opportunities throughout the community.
• Develop and implement community engagement, mission engagement, and advocate recruitment strategies aligned with national strategies.
• Develop and manage chapter CE communication, including engagement plans and volunteer updates, and coordinate CE materials for various meetings and events.
• Represent the organization professionally and with integrity in all activities and relationships.
• Maintain departmental policies, develop expertise in community engagement platforms, participate in strategy meetings, and respond promptly to inquiries and issues.

Requirements

• 3+ years of community building and engagement experience, with a proven record of achievement in a mission-driven organization involving engagement and activation responsibilities.
• Experience working with community events, preferably in healthcare-based organizations.
• College degree or equivalent combination of education and experience.
• Strong relationship-building skills and experience organizing community initiatives and fundraising activities such as peer-to-peer and signature events.
• Experience partnering with active volunteers and managing a large volunteer network.
• High energy, integrity, courage, empathy, and creativity, with the ability to support team objectives.
• Proven ability to maintain strategic relationships with volunteers, healthcare, and community partners, with existing local networks preferred.
• Ability to be an enthusiastic spokesperson for Breakthrough T1D's mission and to inspire others.
• Demonstrated multi-tasking, prioritization, and time management skills in a fast-paced environment.
• Ability to work independently, take initiative, and solve problems effectively.
• Proficiency with MS Office and constituent management databases.
• Ability to travel within the territory, including occasional evening, weekend, and overnight travel.

Nice to Have

• Existing knowledge and network of relationships in the territory.
• Experience in healthcare or related fields.

Qualifications

• College degree or equivalent experience.

Benefits & Perks

• Target salary of $73,000 - $75,000.
• Support for a diverse and inclusive workforce.
• Compliance with all federal, state, and local laws regarding exemptions.
• Opportunity to contribute to a mission-driven organization dedicated to curing T1D.