Community Relations Representative II

Elevance Health

Waynesville, NC

Full Time

Mid Level

5 days ago

Job Description

About the Role

The Community Relations Representative II is responsible for developing and maintaining new contacts and partnerships within the community, primarily operating in the field across the western region of North Carolina. This role involves traveling to client sites or designated locations, engaging with community organizations, provider offices, faith-based groups, and supporting outreach and enrollment activities. The position emphasizes flexibility, responsiveness, and direct engagement to enhance community presence and support members.

Key Responsibilities

Leads and manages strategies within a specific territory or business initiative.
Acts as liaison with community advocacy groups that impact the target population.
Identifies, develops, and builds relationships with community organizations, provider offices, and faith-based organizations.
Performs activities to enhance the organization's presence in the community.
Assists members and potential members with benefit and/or enrollment inquiries.
Identifies cultural issues regarding current and potential members and communicates issues to management.
Tracks all marketing and sales activities and maintains a sales database.
Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.

Requirements

Requires a high school diploma or equivalent.
Minimum of 2 years of experience in healthcare or sales/marketing environment, or an equivalent combination of education and experience.
Valid driver's license and access to a motor vehicle with valid motor vehicle insurance.

Nice to Have

AD or BA/BS degree preferred.
Experience/familiarity with community and faith-based organizations supporting the delivery area.
Knowledge of plan and/or competitors' value-added benefits.
Experience with PowerPoint, Excel, and Word.

Qualifications

High school diploma or equivalent.
At least 2 years of experience in healthcare or sales/marketing.

Benefits & Perks

Market-competitive total rewards including merit increases, paid holidays, Paid Time Off, and incentive bonus programs.
Medical, dental, and vision insurance.
Short and long-term disability benefits.
401(k) with match, stock purchase plan, and life insurance.
Wellness programs and financial education resources.

Working at Elevance Health

Elevance Health is dedicated to improving lives and communities by making healthcare simpler. The company fosters a culture designed to advance strategy while promoting personal and professional growth. Values and behaviors are central to achieving business outcomes and driving shared success for consumers, associates, communities, and the organization.

Apply Now