Community Relations Representative II

Elevance Health

Morganton, NC

Full Time

Mid Level

5 days ago

Job Description

About the Role

The Community Relations Representative II is responsible for developing and maintaining new contacts and/or partnerships in the community. This field-based role enables associates to primarily operate in the western region of North Carolina, covering Buncombe, Burke, Haywood, and Rutherford counties. The position involves traveling to client sites or designated locations, with occasional office attendance for meetings or training, ensuring flexibility and direct engagement with the community. The role supports community outreach, marketing, and member assistance within a healthcare organization dedicated to improving lives and communities.

Key Responsibilities

Leads and manages strategies within a specific territory or business initiative.
Acts as liaison with community advocacy groups that impact the target population.
Identifies, develops, and builds relationships with community organizations, provider offices, and faith-based organizations; performs activities to enhance presence in the community.
Assists members and potential members with benefit and/or enrollment inquiries.
Identifies cultural issues regarding current and potential members and communicates issues to management.
Tracks all marketing and sales activities and maintains the sales database.
Conducts marketing presentations to increase effectiveness in establishing rapport, assessing individual needs, and communicating product/benefit features and differences.

Requirements

Requires a high school diploma or equivalent and a minimum of 2 years of experience in healthcare or sales/marketing environment.
Experience or familiarity with community and faith-based organizations supporting the delivery area.
Knowledge of plan and/or competitors' value-added benefits.
Experience with PowerPoint, Excel, and Word strongly preferred.
Valid driver's license and access to a motor vehicle with valid motor vehicle insurance required.

Nice to Have

AD or BA/BS degree preferred.

Qualifications

High school diploma or equivalent.
Minimum of 2 years of experience in healthcare or sales/marketing environment.

Benefits & Perks

Market-competitive total rewards including merit increases, paid holidays, Paid Time Off, and incentive bonus programs.
Medical, dental, and vision insurance.
Short and long-term disability benefits.
401(k) with match, stock purchase plan, life insurance, wellness programs, and financial education resources.

Working at Elevance Health

Elevance Health is dedicated to improving lives and communities, making healthcare simpler. The company fosters a culture designed to advance strategy while promoting personal and professional growth. It values its associates and communities, emphasizing shared success, diversity, and inclusion. The organization operates with a hybrid workforce strategy, prioritizes associate health and safety, including COVID-19 and Influenza vaccinations, and is committed to equal employment opportunity and legal compliance.

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