Community Relations Counselor

About the Role

Key Responsibilities

• Meet all expectations of meaningful contacts, leases, and occupancy.
• Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.
• Secure the required number of budgeted move-ins and achieve net gains each month.
• Develop and maintain a good working relationship with residents, families, and professional providers of care.
• Participate in the community outreach program to generate the necessary number of referrals to reach sales goals.
• Report all sales activity to supervisor daily.
• Assure every alternative is considered before closing a lead.
• Treat each inquiry with value.
• Maintain confidentiality of all pertinent information.

Requirements

• No experience is needed, though previous sales experience in the senior housing industry is preferred.
• You currently have a valid Driver's license.
• You are detail-oriented and take pride in crossing T's and dotting I's.
• You have an outgoing personality and enjoy communicating with co-workers from multiple departments, as well as prospective residents and their family members.
• You excel at meeting deadlines and sales goals.
• You have excellent computer skills and the ability to learn new software quickly.

Nice to Have

• Previous sales experience in the senior housing industry.

Qualifications

• Valid Driver's license.

Benefits & Perks

• Comprehensive benefits plan including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off.
• Access to DailyPay, allowing employees to access earned but unpaid wages before payday.
• Proof of COVID-19 vaccination required unless exempt due to medical, religious, or personal beliefs.