Community Relations Representative III

Elevance Health

WINSTON, NC

Full Time

Mid Level

about 1 month ago

Job Description

About the Role

The Community Relations Representative III at Elevance Health is responsible for coordinating and supervising the implementation of strategies related to specific business programs, products, territory, or expansion. This role involves working primarily in the field within North Carolina Medicaid Region 3, traveling to client sites or designated locations, with occasional office attendance for meetings or training. The position aims to develop positive relationships with members and community organizations to increase enrollment and reduce disenrollment, ensuring compliance with relevant requirements.

Key Responsibilities

Develops and maintains a positive working relationship with the member population to increase enrollment and decrease disenrollment.
Ensures consistent compliance with state, federal, and company-specific requirements.
Develops a standard process for assessing the feasibility and development of sponsored event programs.
Conducts marketing activities, events, exhibits, education, and presentations to gain members and establish relationships with providers, community, and faith-based organizations.
Identifies and enlists cooperation from individuals, groups, social service agencies, and community organizations in educational and outreach activities.
Identifies cultural issues regarding current and potential members and communicates those issues and concerns to management immediately.

Requirements

Requires an AA/AS degree and a minimum of 4 years of related experience, or any combination of education and experience providing an equivalent background.
Valid driver's license and access to a motor vehicle with valid motor vehicle insurance.
Experience or familiarity with North Carolina Medicaid product preferred.
Experience or knowledge of the North Carolina foster care system preferred.
Experience with PowerPoint, Excel, and Word strongly preferred.

Nice to Have

BA/BS degree preferred.

Qualifications

Educational background of AA/AS degree or higher.
Minimum of 4 years of related experience or equivalent combination of education and experience.
Valid driver's license and access to a motor vehicle.

Benefits & Perks

Market-competitive total rewards including merit increases, paid holidays, Paid Time Off, and incentive bonus programs.
Medical, dental, and vision benefits.
Short and long-term disability benefits.
401(k) with match, stock purchase plan, life insurance, wellness programs, and financial education resources.

Working at Elevance Health

Elevance Health is dedicated to improving lives and communities by making healthcare simpler. The company fosters a culture designed to advance strategy while promoting personal and professional growth for its associates. It emphasizes shared values and behaviors that drive business outcomes and success for consumers, communities, and employees. The organization operates with a hybrid workforce strategy and prioritizes the health and safety of its associates and communities.

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