Customer Development Manager South Central Division

About the Role

Key Responsibilities

• Work with teams to ensure superior client satisfaction by providing hands-on deep analytics and contribute to team problem solving through findings
• Stay informed of analytic best practices across the industry and provide effective information for assigned commodities in the pursuit to deliver sales, margin, and market development goals
• Track category performance, including sales, profits, margins, and market share
• Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews
• Create and deliver effective reports using POS data, Syndicated Data (Nielsen/IRI), and account-specific database information to key managers in presentation-ready formats
• Gather category, consumer, and shopper data to identify opportunities at the customer level to improve category sales through optimal assortment and shelving
• Analyze supply chain performance and make recommendations to enhance inventory logistics
• Understand and apply customer, consumer, and industry insights using market research data to deliver category growth
• Create and deliver advanced analytics using various techniques and manage data sources to monitor vendor program execution
• Operate as the single point of contact for customers, understanding category strategies and business objectives to enable ongoing credible customer interaction
• Perform other job-related duties as assigned

Requirements

• Bachelor's Degree and three years of experience or equivalent education and related experience
• Experience with category management principles, syndicated data, shopper/consumer insights, and space management principles and software
• Demonstrated experience with analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions
• High-level understanding of Customer Development / Category Management processes and practices
• Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations
• Experience creating planograms, maintaining product library and images (JDA/Blue Yonder Experience)

Nice to Have

• Experience with analyzing and reporting data to identify issues, trends, or exceptions to drive improvement of results and find solutions

Qualifications

• Bachelor's Degree
• Three years of related experience

Benefits & Perks

• Comprehensive medical and prescription drug coverage
• Dental and vision plans
• Tax-saving Flexible Spending Accounts
• Disability coverage
• Life insurance plans
• 401(k) plan
• Tuition assistance
• Wellness program
• Parental leave
• Vacation accrual
• Paid sick leave