Customer Project Documentation Coordinator

About the Role

Key Responsibilities

• Compile drawings, literature, and supporting documentation to include in Submittal Packages, Record Drawings, and Operation and Maintenance Manuals.
• Review content and layout requirements for documentation to ensure compliance or communicate exceptions with requestors.
• Deliver completed documents via SharePoint, customer owned platforms, or printed copies.
• Establish working relationships with the project management team to effectively collaborate and complete requests on time.
• Follow standardized processes to assure accuracy and consistency.
• Identify and implement process improvements.

Requirements

• An Associates degree or BA.
• Ability to work individually to achieve tasks while maintaining accuracy.
• Strong attention to detail, ensuring accuracy and precision in all tasks.
• Proficient communication abilities to effectively convey challenges to project managers.
• Proficient in utilizing Adobe PDF for various tasks.
• Prior experience with Salesforce and Office 365 is beneficial but not mandatory.
• Strong organizational skills to manage and prioritize tasks.
• Effective problem-solving skills to address challenges during tasks.
• Excellent time management skills to meet deadlines.
• Adaptability to learn new software and tools as required.

Nice to Have

• Experience with Salesforce and Office 365.

Qualifications

• Associates degree or BA.

Benefits & Perks

• Medical (with member reward points), dental, and vision insurance.
• Basic life insurance.
• Benefit Bucks credits to apply towards benefits.
• Flexible work arrangements.
• Paid family leaves.
• 401(k) + match.
• Well-being and recognition programs.
• 12 holidays per year.
• 15 days of paid time off per year (pro-rated in the first year).
• Opportunity to purchase company stock (eligibility depends on start date).
• Military leave benefits.