Data Center Operations Manager

Cogent Communications Group

El Paso, TX

Full Time

Senior

65k-90k

about 1 month ago

Job Description

About the Role

Cogent Communications is a global, Tier 1 facilities-based ISP, consistently ranked as one of the top five networks in the world and is publicly traded on the NASDAQ Stock Market under the ticker symbol CCOI. Cogent specializes in providing businesses with high speed Internet access and Ethernet transport services. Its facilities-based, all-optical IP network backbone provides IP services globally, enabling large bandwidth connections at competitive prices. The company offers superior customer support through end-to-end control of service delivery and network monitoring. The Data Center Operations Manager role involves maintaining and managing data center operations, ensuring operational efficiency, and coordinating activities across multiple sites.

Key Responsibilities

Keep the assigned Cogent datacenters operational and alarm free
Provisioning and turn-up customer orders (Rack, power, cross-connects)
Select, manage and train vendors on datacenter related activities
Coordinate datacenter activity with NOC and Datacenter Engineering
Setup regular maintenance works
Respond to problems that require a dispatch to a site and work with support until problems are solved, these dispatches may be out of business hours
Ability to work flexible hours based on facility maintenance requirements
Travel to other data centers sites in different cities
Perform physical labor as required

Requirements

3+ years' experience with datacenter operations or telecommunications network environment
Knowledge of critical equipment in the data center (Electrical, HVAC systems, Fire systems, Power systems - UPS, Switch, Diesel Generators)
Experience managing vendors and contractors and work several projects in parallel
High-energy individual with interpersonal skills to work effectively with others
Project management experience
Maintaining and documenting information to keep inventory up to date
Must be flexible to respond to urgent events when they occur
Reside within the El Paso, TX area

Qualifications

Reside within the El Paso, TX area

Working at Cogent Communications Group

Cogent Communications is committed to a diverse and inclusive workplace, as evidenced by its status as an Equal Opportunity Employer. The company emphasizes a collaborative environment focused on high-quality service delivery and operational excellence.

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