Digital Analytics & Operations Manager

About the Role

Key Responsibilities

• Collaborate closely with business partners to develop and maintain scalable tagging solutions that enable key metric tracking.
• Own and execute the tagging specification process.
• Deliver reporting and actionable insights to improve digital customer experience.
• Work with Product, Engineering, and other cross-functional teams to ensure effective implementation of analytics solutions.

Requirements

• 3+ years of experience with web analytics tools and tag management platforms (e.g., Adobe Launch, Tealium, Adobe WebSDK, Ensighten, Google Tag Manager).
• 1+ year of experience implementing and configuring a mobile/web event tracking solution such as Adobe Analytics.
• 3+ years of experience in conducting highly quantitative analytics.

Nice to Have

• Knowledge on Adobe Launch and understanding of Adobe stack (Adobe Analytics, Adobe Launch, Adobe WebSDK, Adobe Target, Adobe Experience Platform).
• Experience in building dashboards and reports in web/mobile analytics tools such as Adobe.
• Demonstrated written and verbal communication skills, able to present to various audiences.
• Demonstrated analytical and problem-solving skills.
• Experience in SQL & Tableau or equivalent (e.g., Power BI).

Qualifications

• Bachelor's degree or equivalent experience required.
• Masters degree preferred.

Benefits & Perks

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing different needs including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more.