Digital & Lifecycle Services Sales Account Manager

About the Role

Key Responsibilities

• Drive growth across Digital & Lifecycle Services (DLS) portfolio in the U.S. market.
• Identify and pursue new business opportunities in service agreements, upgrades/retrofits, and digital solutions.
• Develop and implement business development plans to expand service offerings and drive customer engagement.
• Collaborate with Vertical Sales Leaders to develop and execute strategic sales initiatives targeting new and existing customers to achieve revenue and margin targets.
• Act as the lead contact for selected direct and co-owned end customers, with a focus on installed base accounts.
• Build and maintain long-term relationships with key internal and external stakeholders (e.g., sales, inside sales, technical specialists, management).
• Negotiate service agreements to optimize value and profitability.
• Ensure execution of DLS strategic initiatives using the PDCA (Plan, Do, Check, Act) methodology to drive continuous improvement.
• Support Partner Managers to grow service sales via indirect channels.

Requirements

• Bachelor's or Master's degree in electrical engineering, Business, or equivalent professional experience.
• 7+ years of experience in service management, sales, or business development, preferably in a related industry (e.g., industrial automation, heavy industry).
• Proven experience in sales and business development within the North American region.
• Background in electrical industrial product sales; experience with variable frequency drives is a plus.
• Experience in service sales is a plus.
• Strong team player with a positive mindset, customer-oriented approach, and eagerness to learn.
• Excellent organizational skills and effective communication abilities.
• Strong analytical thinking and a results-driven, execution-focused mindset.

Nice to Have

• Experience with variable frequency drives.
• Background in service sales.

Qualifications

• Educational background in electrical engineering, Business, or equivalent experience.

Benefits & Perks

• Flexible working hours
• Possibility to work remotely
• Opportunity to join Employee Resource Groups
• Employee Referral Program