Digital Design Director

J. Crew

New York, NY

Full Time

Director

136k-170k

about 1 month ago

Job Description

About the Role

The Digital Design Director at J.Crew Group will lead the visual direction and creative strategy for the retail brand's complete digital ecosystem. This role involves overseeing all creative development from email communications to site refreshes and seasonal campaigns, requiring exceptional leadership and presentation skills to guide the team responsible for every visual touchpoint across digital platforms. The company values diversity, equity, belonging, and sustainability, fostering an inclusive and sustainable workplace that aims to inspire people's lives and style.

Key Responsibilities

Lead and manage the creative team that develops all email creative, site updates, digital campaigns, and ongoing visual content across e-commerce, social media, and digital marketing channels
Oversee daily creative operations including routine email campaigns, product updates, promotional materials, and incremental site improvements alongside major launches
Serve as the primary creative presenter, delivering weekly site refresh presentations to leadership with clarity, confidence, and compelling storytelling
Balance artistic vision with commercial objectives by incorporating leadership feedback constructively while maintaining design excellence and brand integrity
Drive the creative vision for all digital touchpoints, ensuring consistency across every customer interaction big and small
Mentor and develop a team of digital designers, providing creative direction, feedback, and growth opportunities while fostering a collaborative creative environment
Partner with Marketing, E-commerce, and Brand teams to develop visual solutions that drive measurable business results across all digital channels
Evolve and maintain brand guidelines for digital platforms, ensuring design excellence

Requirements

7+ years of digital design experience, with at least 3 years in a leadership role
Strong portfolio demonstrating exceptional digital design work across various platforms
Deep understanding of digital design principles, UX/UI best practices, and current design trends
Proven experience leading creative teams and managing multiple projects simultaneously
Expert knowledge of Adobe Creative Suite and contemporary design tools
Strong understanding of digital marketing, social media, and e-commerce platforms
Bachelor's degree in Design, Visual Arts, or related field

Nice to Have

Experience in retail or fashion industry
Strong presentation and communication skills
Ability to translate data insights into creative solutions
Knowledge of motion graphics and animation
Understanding of HTML, CSS, and digital production processes

Qualifications

Bachelor's degree in Design, Visual Arts, or related field

Benefits & Perks

Health & Well-being - medical, dental, prescription and vision insurance, family planning support, fitness discounts, medical travel, and more
Associate Discount across all brands (J.Crew, J.Crew Factory, Madewell)
Flex Fridays - office closes at 1:00 PM every Friday year-round
Community Impact through philanthropic efforts and the J.Crew Cares Program
Winter Break at the end of December for eligible full-time associates

Working at J. Crew

J.Crew Group is deeply committed to creating a community and culture that builds belonging. The company emphasizes diversity, equity, and inclusion efforts, welcoming applicants of all backgrounds. They aim to pay competitively within their industry and foster an environment of growth, curiosity, and shared impact.

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