AAA Life Insurance logo

Digital Design Lead

AAA Life Insurance

Boston, MA
Full Time
Senior
30 days ago

Job Description

About the Role

The Digital Design Lead is responsible for developing user-first creative and visual experiences that communicate AAA Life's brand identity, position, and messaging across all business-to-consumer (B2C) touchpoints in the customer lifecycle. This role will elevate AAA Life's branded properties for AAA members and policyholders as they interact with us online. The Digital Design Lead has experience working in-house with an insurance brand, translating complex topics into clear and digestible designs. The company is a leading professional services firm with a strong focus on purpose-driven work, growth, and serving mainstream populations with life insurance products. Recognized as a top US workplace by USA Today for 2024 and 2025, the organization emphasizes a collaborative, innovative culture that values human connection through technology.

Key Responsibilities

  • Lead and execute digital campaigns by collaborating with internal teams and agencies to ideate and deliver innovative digital marketing campaigns across the customer lifecycle.
  • Oversee the digital brand identity on AAALife.com, email, social media, and other channels, ensuring cohesive brand representation.
  • Develop and expand enterprise design strategy by establishing best practices and championing an omni-channel approach.
  • Drive creative testing workstreams to enhance performance and efficiency, leveraging data-driven successes.
  • Directly steer the creative process, including concept development, art direction, design, and copywriting, to align with business goals.
  • Collaborate with the Brand Team to manage AAA Life's B2C content library.
  • Inspire and motivate team members, fostering a collaborative environment focused on excellence.
  • Promote new media opportunities and forward-thinking technology solutions to improve creative output.
  • Lead planning, coordination, and approval processes to ensure timely and effective project delivery.
  • Participate in relevant meetings and project teams, collaborating with stakeholders to maintain alignment with brand objectives.

Requirements

  • Bachelor's degree in Design, Graphic Design, Communications or related field.
  • Minimum of 10 years' expertise in graphic development.
  • Extensive experience in the insurance industry.
  • Minimum of 10 years' experience in UX/UI Design, ADA Compliance, HTML and Content Management Systems, Integrated Marketing/Content Marketing, Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro, etc.).
  • Experience working both across departments with multiple SMEs and externally with agency and third-party contacts.
  • Excellent organizational skills with an ability to manage time and complex, multifaceted programs with accuracy.

Qualifications

  • Bachelor's degree in Design, Graphic Design, Communications or related field.
  • Minimum of 10 years' expertise in graphic development.
  • Extensive experience in the insurance industry.
  • Minimum of 10 years' experience in UX/UI Design, ADA Compliance, HTML and Content Management Systems, Integrated Marketing/Content Marketing, Adobe Creative Suite (Photoshop, Illustrator, InDesign, After Effects, Premiere Pro, etc.).

Benefits & Perks

  • Enjoy a hybrid work environment that promotes work-life balance.
  • Comprehensive medical, dental, and vision coverage starting from your first day.
  • Employer 401k match and employer contribution to a pension plan.
  • Generous PTO and paid parental leave to support your family needs.
  • Opportunities for associate engagement in various social programs and community involvement initiatives backed by the company.

Working at AAA Life Insurance

The organization emphasizes a collaborative, innovative environment focused on excellence and human connection through technology. Recognized as a top US workplace for 2024 and 2025, it values purpose-driven work, growth, and serving mainstream populations with meaningful life insurance products. The company fosters a culture of innovation, teamwork, and community involvement.

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Job Details

Posted AtJun 26, 2025
Job CategoryVisual Design
SalaryCompetitive salary
Job TypeFull Time
Work ModeHybrid
ExperienceSenior

Job Skills

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About AAA Life Insurance

Website

aaalife.com

Company Size

501-1000 employees

Location

Boston, MA

Industry

Direct Life, Health, and Medical Insurance Carriers

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