Digital Experience Technical Product Manager

About the Role

Key Responsibilities

• Develop and execute digital product strategies, leveraging retail banking experience, that align with client goals and industry trends.
• Collaborate with cross-functional teams to manage the full product lifecycle—from concept through launch and optimization.
• Translate technical concepts into user-centric solutions, leveraging persona development and journey mapping to elevate digital experiences.
• Drive innovation by identifying opportunities for product enhancements and leading prototyping efforts to validate new ideas.
• Analyze market dynamics, customer feedback, and performance metrics to inform strategic decisions and continuously improve product outcomes.
• Ensure all products meet quality standards, comply with regulatory requirements, and are delivered on time and within budget.
• Communicate product vision, roadmap, and progress clearly to stakeholders, fostering alignment and transparency across teams.
• Champion a collaborative and agile work environment that encourages creativity, experimentation, and continuous learning.

Requirements

• 4-6 years of experience in product management or digital experience roles, with a strong foundation in product strategy, lifecycle management, and user-centered design.
• Experience in IT consulting or software product organizations, with a strong understanding of product development lifecycles, client delivery, and cross-functional collaboration in tech-driven environments.
• Background in financial services or embedded finance, including familiarity with regulatory frameworks, digital payment systems, and integration of financial tools into consumer platforms.
• Strong technical background, preferably with hands-on experience working with APIs and digital platforms in banking or financial services.
• Experience with agile development methodologies, including design thinking, prototyping, and managing evolving requirements in dynamic, cross-functional environments.
• Knowledge of UX design principles, journey mapping, and customer research methods to shape intuitive and impactful digital products.
• Experience leveraging data analysis and emerging technology trends to inform product decisions, identify growth opportunities, and drive innovation.
• Good communication and stakeholder engagement skills.

Nice to Have

• Agile leadership certifications such as SAFe PMPO or SAFe Scrum Master, with hands-on experience managing agile requirements and cross-functional delivery.

Benefits & Perks

• Medical/Dental/Vision/Life Insurance
• Paid holidays plus Paid Time Off
• 401(k) plan and contributions
• Long-term/Short-term Disability
• Paid Parental Leave
• Employee Stock Purchase Plan