Digital Marketing Manager

AMD

Full Time

Mid Level

about 1 month ago

Job Description

About the Role

The Digital Asset Manager for Brand Guidelines & Creative Workflows is a critical role that supports the Digital Marketing team, the Brand Team, and the entire organization in scaling and accelerating marketing through content management and distribution. This position involves significant responsibilities in organizing brand guidelines, managing photography assets, and maintaining digital asset specifications, which are vital for the smooth functioning of the organization's marketing and branding efforts. The role requires a team player who understands the dynamics and culture at AMD, emphasizing innovation, collaboration, and inclusivity.

Key Responsibilities

Identifying, reporting, and testing to ensure bugs are resolved in a timely manner while keeping stakeholders updated.
Researching workaround options to bypass broken system features to ensure content pipeline workflows are unimpeded.
Ensure system compliance with IT standards and information security policies including SSO integration and security audit findings.
Manage the customer support ticketing system and maintain SLA for customer service to ensure the needs of 12,000 internal and external users are met.
Conduct training sessions and maintain a library of training materials for the users of the digital asset management system.
Administer the digital asset management system and assign correct permission profiles, quickly vet new accounts, and ensure an NDA is on file.

Requirements

Customer experience skills.
Execution excellence.
Bachelor's degree preferred.

Nice to Have

Experience in customer support or digital asset management.
Knowledge of system compliance and security standards.

Qualifications

Bachelor's degree preferred.

Benefits & Perks

Competitive base pay depending on skills, qualifications, experience, and location.
Potential incentives such as annual bonuses or sales incentives.
Stock ownership opportunities and discounts through AMD's Employee Stock Purchase Plan.
Comprehensive benefits package (details available).

Working at AMD

At AMD, the culture emphasizes innovation, collaboration, humility, inclusiveness, and a drive to solve important challenges. The company values diversity of perspectives and strives for execution excellence while fostering a supportive and dynamic work environment.

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