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Digital Marketing Manager - SEM

Diligent Corporation

Washington, DC
Full Time
Mid Level
86k-107k
10 days ago

Job Description

About the Role

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The company provides a consolidated view of GRC practices through the Diligent One Platform, enabling effective risk management, resilience building, and better decision-making. Diligent fosters a culture of bold thinking, innovation, curiosity, and positive change, with a global community dedicated to making an impact. The role of Digital Marketing Manager - SEM involves managing high-impact search campaigns to drive pipeline growth and revenue across global markets and multiple product lines.

Key Responsibilities

  • Architect and execute paid search strategies across Google Ads, Microsoft Ads, and SA360 to redefine high-performance standards.
  • Command multi-million-dollar budgets with a strategic taxonomy built to unlock scale, pivot quickly, and maintain precision under growth targets.
  • Build and iterate keyword portfolios, ad copy frameworks, and audience segmentation plans to transform curiosity into pipeline and revenue.
  • Lead roadmaps for SEM ad creative, extensions, and landing page experiments to maximize impact and measurable ROI.
  • Leverage AI-powered tools to optimize SEM and SEO strategies, including bid management, content optimization, and performance forecasting.
  • Serve as the SEM subject matter expert, staying ahead of trends, policies, and technologies to maintain Diligent’s competitive edge.
  • Supercharge ROAS by leveraging SA360 and advanced bidding strategies to optimize toward CPL, CAC, and LTV goals.
  • Monitor and refine performance across audiences, devices, and geographies to drive outcomes efficiently and scale spend with precision.
  • Conduct incrementality tests and lift studies to measure true channel impact and inform scaling decisions.
  • Build and maintain dashboards (Looker, GA4, Tableau) to provide leadership with real-time performance visibility.
  • Stress-test budgets, bids, and audiences to identify scaling points where incremental investment drives optimal ROI.

Requirements

  • 3-5 years of marketing experience with a strong focus on paid search, preferably in B2B SaaS.
  • Proven success growing annual SEM budgets with measurable ROI.
  • Expertise in optimizing campaign taxonomy across multiple business units and geographies.
  • Hands-on proficiency with Google Ads, Microsoft Ads, and SA360, including portfolio bidding and automation.
  • Strong analytical and reporting skills with tools like Looker, GA4, Tableau, and spreadsheets.
  • Familiarity with Salesforce, attribution modeling, and working with agencies or cross-functional teams.
  • Experience managing global, multi-product SA360 accounts with high budgets.
  • Experience leveraging AI tools to automate workflows and accelerate insights.
  • Familiarity with governance, risk, and compliance (GRC) domains including ERM, MDO, ESG, audit, and board governance.

Nice to Have

  • Experience in the GRC domain including enterprise risk management, market disclosure obligations, and related areas.
  • Unwavering commitment to competing with a winning mentality.

Qualifications

  • Educational background not explicitly specified, but 3-5 years of relevant marketing experience is required.

Benefits & Perks

  • Flexible work environment, global days of service, comprehensive health benefits, meeting-free days, and wellness programs.
  • Generous time off policy and opportunities for professional growth.
  • Hybrid work model with at least 50% onsite work if within commuting distance to office locations.
  • Diversity and inclusion initiatives through Employee Resource Groups and educational resources.

Working at Diligent Corporation

Diligent values creativity, innovation, collaboration, and diversity. The company fosters a culture of curiosity, continuous learning, and positive change, aiming to build a sustainable, equitable, and impactful future. Employees are passionate, smart, and creative, committed to helping build the software company of the future while making the world a better place.

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Job Details

Posted AtAug 29, 2025
Job CategoryPaid Search
Salary86k-107k
Job TypeFull Time
Work ModeHybrid
ExperienceMid Level

Job Skills

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About Diligent Corporation

Website

diligentcorp.in

Location

Washington, DC

Industry

Postal Service

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