Digital Product Manager - Commerce

About the Role

Key Responsibilities

• Owns product end to end for products or features with moderate complexity and scope, including creating, managing, maintaining, and communicating product vision and roadmap.
• Drives end user product research and partners with stakeholders to understand current customer experience and identify opportunities.
• Conducts analysis of quantitative and qualitative data to identify innovation opportunities or root causes of issues, and assesses impact and opportunity size.
• Leverages rapid hypothesis-driven testing methodologies such as A/B testing and prototypes to inform product direction and prioritize investments.
• Develops and maintains understanding of tech trends and assesses their impact on the product roadmap.
• Communicates and influences ideas at various organizational levels, including delivering product presentations.
• Recommends product features or technical improvements to enhance customer experience.
• Translates product strategy into detailed features and user stories for development teams, including creating prototypes if needed.
• Collaborates with Agile teams during ceremonies like PI Planning, System Demos, and Inspect & Adapt sessions.
• Owns and manages product backlog and priorities, ensuring alignment with business and technology needs.
• Scopes and prioritizes activities based on impact, including resolving production defects and managing release schedules.
• Tracks product health and success metrics through dashboards and reports.
• Communicates technical challenges and makes trade-offs to stakeholders.
• Builds positive relationships with technical and non-technical teams, including external partners and customer groups.
• Develops training and adoption tools for technical product management and ensures ongoing professional development.

Requirements

• Bachelor's Degree in Computer Science, Engineering, IT, Marketing, or equivalent experience.
• 3+ years experience in hands-on technical writing, solution engineering, or technical architecture in large-scale environments.
• 5+ years of relevant Product Management experience in an agile software development environment.
• Proven success in delivering software with Agile Scrum methodologies.
• Strong requirements elicitation and writing skills for different audiences.
• Experience with Agile backlog and project management tools.
• Ability to develop Initiatives, Features, and User Stories for DevOps teams.
• Excellent written and verbal communication skills, capable of presenting complex technical information clearly.
• Strong analytical skills with the ability to identify, analyze, and synthesize product use data.
• Legally authorized to work in the United States.

Nice to Have

• Certified Scrum Master (CSM) or Scrum Product Owner Certification (CSPO).
• Agile Certified Practitioner (PMI-ACP) or other technical certifications.

Benefits & Perks

• Competitive base salary and compensation package.
• Annual stock grant, employee stock purchase plan, and 401(k).
• Access to free, year-round money coaching.
• Comprehensive medical, dental, and vision insurance.
• Flexible spending accounts, paid time off, and up to 12 paid holidays.
• Paid parental and family leave, family building benefits, and childcare subsidy.
• Tuition assistance, college coaching, short- and long-term disability, and voluntary insurance options.
• Mobile service & home internet discounts, pet insurance, and transit programs.
• Opportunities for career growth and professional development.