Digital Product Manager

Johnson Health Tech North America

Cottage Grove, WI

Full Time

Senior

27 days ago

Job Description

About the Role

The Senior Digital Product Manager will help define digital products and console software in accordance with company policies and procedures. They will participate in developing the digital product strategy and vision, manage third-party partnerships and integrations, and develop and manage product roadmaps and features. This role is cross-functional, working closely with engineering, design, marketing, web development, finance, and executive teams to bring products to market and develop business opportunities. Responsibilities also include market research, product development, marketing support, and strategic partner management, with potential evolution into a supervisory position.

Key Responsibilities

Manage JHT's portfolio of digital products through the product lifecycle
Develop and document rationale for new products based on customer needs, market trends, technologies, and industry research, including use case definition, business plan, data analysis, process analysis, and functional requirements
Manage the product backlog and provide requirements and acceptance criteria to the PMO team
Work closely with engineering, web development, PMO, and Creative Director to secure resources and plan/execute workflows for new products and related web properties, including ongoing enhancements and maintenance
Document and maintain product specifications in the product database
Accurately communicate product status and development progress across the organization
Coordinate production of product support materials such as manuals and QC charts
Prepare products for market launch
Lead marketing launch efforts following the software marketing launch process
Collaborate with marketing to develop product stories, features, and benefits for launches
Work with the education team to develop training materials for domestic and international distribution
Partner with the Technology Solutions Analyst to resolve field issues and develop supporting documentation
Educate global sales teams and dealers on new products and key advantages
Contribute to the selling approach by developing solutions for customers
Perform other projects as assigned

Requirements

Minimum of a four-year degree in business, marketing, computer science, or related field; MBA preferred but not required
7 years of product/business management experience, with at least 3 years in consumer electronics or internet-based applications/software preferred
Demonstrated product ownership from conception to production, launch, and twilight
Experience managing SaaS-based products and working with agile development methodologies preferred
Experience managing strategic partners
Willingness to work across all functions of the organization and with multiple strategic partners
Domestic, local, and international travel required