Digital Product Manager

About the Role

Key Responsibilities

• Ensure that UX/UI design activities are prioritized, planned, and streamlined - from concepting through design iteration and technical development.
• Facilitate the interaction between the design team and other functions such as product management, design, and technology.
• Leverage your design thinking skills to enable definition of future solutions including the product vision and future state goals.
• Research, document and communicate the competitive landscape to support design decisions for enabling new and existing features and capabilities.
• Create project and/or tracking documents including project plans, work-back schedules, and meeting notes.
• Produce high-quality reports communicating design progress to leadership and key stakeholders using Jira and PowerPoint.
• Effectively organize and prioritize complex information so it's clear and can be acted upon.
• Keep the team and key partners in the organization up to date as design progresses.
• Lead multiple workflows and deliver projects on expedited timelines; help set expectations for the team while keeping all ongoing tasks on track.
• Coordinate and facilitate design handoffs including reviewing deliverables to ensure all requirements have been met.
• Work with partners to contribute to roadmaps and strategies for enhancements to the digital experience.
• Use knowledge of customer and employee journeys to influence ideas and creative executions.

Requirements

• Demonstrate appropriate knowledge, skills, and abilities for a digital product management role.
• Experience with design thinking methodology and technology development processes is beneficial.
• Strong collaboration and communication skills, with the ability to identify challenges and present solutions.
• Ability to handle multiple projects and deadlines, and adapt quickly to change.
• Passion for understanding customer experience and keeping a pulse on their needs.
• Experience supporting digital strategy execution and digital experience analysis.
• 2+ years of relevant professional experience, with a university/college degree or equivalent experience.
• Basic understanding of digital banking features such as money movement, alerts, messaging, and preferences is a plus.

Nice to Have

• Agile Web Development
• Business Requirements Documentation (BRD)
• Data Visualization
• Digital User Experience
• Employee Engagement
• IT Architecture
• JavaScript
• Wireframing

Qualifications

• Bachelor's degree
• 2+ years of relevant professional experience
• No required certifications or licenses

Benefits & Perks

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match, pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including fully paid programs
• A robust wellness program with financial incentives
• Paid time off including maternity and/or parental leave, holidays, vacation days, and occasional absence days