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Digital Product Manager Lead

PNC

Full Time
Senior
30 days ago

Job Description

About the Role

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Digital Product Manager Lead Senior within PNC's Digital organization, you will be based within the PNC footprint. You will be responsible for leading efforts to create world-class digital and payments experiences for PNC debit and credit card customers, including developing new features, supporting existing experiences, and building emerging payment capabilities such as digital wallets and card tokenization.

Key Responsibilities

  • Leading the creation of new debit & credit card features within PNC's digital mobile app, as well as supporting existing card experiences.
  • Building new emerging payment capabilities, specifically focused on digital wallets (e.g., Paze, Apple Pay, Google Pay) and card tokenization.
  • Leading the strategy and execution of PNC's digital mobile app, including supporting existing card experiences.
  • Identifying opportunities to improve PNC's mobile app and collaborating with product and engineering teams to deliver from inception through launch.
  • Monitoring marketplace trends to assess digital experience opportunities and recommending new digital experiences or enhancements.
  • Developing and designing features of digital experiences to address market needs or opportunities.
  • Managing the development, production, roll-out, or promotion of digital experiences.
  • Partnering with stakeholders across business segments to ensure digital experiences meet strategic goals.
  • Supporting risk management, compliance, and audit needs related to digital products.
  • Supporting business, financial, and customer experience results of digital experiences and recommending modifications to improve outcomes.

Requirements

  • A strong product management background with successful examples of carrying an idea through the product management lifecycle.
  • Experience working with an agile team including engineering and design as a product owner.
  • Critical thinker who is detail oriented and analytical.
  • Willingness to learn new areas of banking and digital experiences.
  • Passionate about delivering quality customer experience and getting things done.
  • Strong leadership skills with the ability to take initiative and move projects forward in uncertain or ambiguous situations.

Nice to Have

  • Experience launching a bank and/or fintech's mobile app.
  • Debit & credit card product knowledge and experience.
  • Digital product management experience.
  • Digital wallet product management experience and familiarity with card tokenization.
  • Experience with card authorizations and card transaction processing.
  • Technically-minded product management.
  • Experience with Jira and Figma, digital strategy, design thinking, and market trend assessment.

Qualifications

  • Bachelor's degree.
  • Typically 5+ years of industry-relevant experience.
  • No required certifications or licenses.

Benefits & Perks

  • Medical/prescription drug coverage (with a Health Savings Account feature).
  • Dental and vision options.
  • Employee and spouse/child life insurance.
  • Short and long-term disability protection.
  • 401(k) with PNC match, pension and stock purchase plans.
  • Dependent care reimbursement account.
  • Back-up child/elder care.
  • Adoption, surrogacy, and doula reimbursement.
  • Educational assistance, including fully paid programs.
  • Wellness program with financial incentives.
  • Paid time off including maternity/parental leave, holidays, vacation days, and occasional absence days.

Working at PNC

PNC fosters an inclusive and accessible workplace, emphasizing respect, value, and opportunity for all employees. The company values customer focus and managing risk, encouraging employees to align decisions with customer needs and enterprise risk management frameworks.

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Job Details

Posted AtJun 28, 2025
Job CategoryProduct Management
SalaryCompetitive salary
Job TypeFull Time
Work ModeRemote
ExperienceSenior

Job Skills

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About PNC

Website

pnc.com

Company Size

10000+ employees

Industry

Commercial Banking

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