Director, Content Strategist

Fidelity Investments

Westlake, TX

Full Time

Director

8 days ago

Job Description

About the Role

We are seeking a dynamic and innovative Director, Content Strategist with a strong background in creative direction to lead the development of compelling, employee-focused content aimed at enhancing digital dexterity across the organization. The role involves overseeing content creation, curation, and delivery to foster a digitally enabled workforce, collaborating cross-functionally to align content strategies with organizational goals, and leveraging storytelling, design, and engagement tactics to inspire and educate employees.

Key Responsibilities

Design and execute a content strategy focused on empowering employees to embrace and excel in digital tools and technologies.
Provide a strong vision and guidance for the creation of innovative, visually engaging, and interactive content that resonates with diverse employee audiences.
Coordinate cross-team efforts with product owners, developers, designers, and communication specialists to produce high-quality materials.
Collaborate with HR, Learning & Development, IT, and other departments to ensure content meets strategic goals.
Oversee the production of a variety of formats, including videos, podcasts, articles, infographics, job aids, promotional content, interactive learning experiences, and more.
Partner with research teams to understand the digital skill gaps and learning preferences of the workforce and use insights to tailor content effectively.
Implement metrics to assess content effectiveness, engagement, and impact, and continuously refine strategies based on feedback and data.
Serve as a champion for fostering a culture that values continuous learning and innovation in digital skills.

Requirements

Bachelor's degree in Communications, Marketing, Digital Media, or a related field; advanced degree preferred.
5+ years of experience in content strategy, creative direction, or a related role.
Proven ability to create and deliver innovative, multi-format content strategies that drive engagement and learning.
Experience working in employee engagement, internal communications, or organizational development is a strong plus.
Excellent leadership, collaboration, and project management skills.
Strong analytical skills with the ability to measure and optimize content impact.
Knowledge of digital tools, platforms, and trends with a passion for driving digital literacy.
Exceptional written and verbal communication skills.

Nice to Have

Experience working in employee engagement, internal communications, or organizational development.

Qualifications

Bachelor's degree in Communications, Marketing, Digital Media, or a related field; advanced degree preferred.

Working at Fidelity Investments

Fidelity Digital Workplace is dedicated to ensuring that associates have an integrated and engaging digital experience, along with the capabilities and support needed to perform at their best. The organization’s mission is to accelerate the transformation of work at Fidelity by leading the charge in driving innovative digital experiences through associate-centric insights and engagement. Fidelity's hybrid working model blends onsite and offsite work, emphasizing the importance of onsite presence for business strategy and culture while valuing the benefits of remote work.

Apply Now