Director, Data & Measurement

About the Role

Key Responsibilities

• Manage cross-functional data team; organize staff and resources to meet organizational goals and priorities.
• Support staff development through coaching, feedback, and performance conversations; identify opportunities for skill development and implement learning plans.
• Promote team coordination and communication by facilitating team meetings and overseeing work plans.
• Understand internal processes conducted by direct reports and ensure processes are documented.
• Develop internal team processes and procedures to optimize deliverables.
• Establish strong cross-departmental relationships through regular data touchpoints with senior leadership and stakeholders, creating and sharing visualizations, reports, and presentations.
• Measure and monitor United Way's strategic plan goals, including analyzing data to support high-impact objectives, developing goal metrics, and creating infrastructure to measure progress.
• Measure and evaluate United Way Key Initiatives, including research, analysis, and developing impact goals and evaluation infrastructure.
• Lead measurement of fundraising strategies by analyzing donor trends, evaluating ROI of fundraising channels, and supporting data-driven content for communications.
• Oversee data collection, analysis, and reporting for funded nonprofits and internal dashboards.
• Lead identification and implementation of improvements to data architecture, platforms, and data quality.
• Develop policies and guidance to ensure high-quality data collection, monitoring, and reporting.
• Manage vendor relationships and oversee data security and confidentiality policies.
• Contribute to organizational learning by researching best practices, tracking trends, and embedding measurement and evaluation into organizational routines.

Requirements

• Bachelor's Degree in a relevant field.
• 5+ years experience leading and developing highly effective cross-functional teams.
• Ability to interpret and analyze large data sets to create actionable reports and visualizations.
• Advanced Excel skills.
• Advanced skills in PowerBI or similar data visualization tools.
• Experience with or ability to learn SQL.
• Proficiency in MS Office, including Word and PowerPoint.
• Experience with donor database platforms such as Andar CRM.
• Experience with grant management software like e-Cimpact.
• Experience with survey software such as i-CResults.
• Understanding of modern database and information technologies, data architecture, and quality assurance.
• Knowledge of nonprofit evaluation practices and performance monitoring.
• Excellent report-writing, presentation, and communication skills.
• Strong analytical, problem-solving, and quantitative skills.
• Ability to translate complex data issues for diverse audiences.
• Experience creating dashboards to inform organizational decisions.

Nice to Have

• Experience with analytics techniques to support organizational growth and impact goals.
• Experience in nonprofit sector evaluation and outcomes measurement.
• Knowledge of organizational data standards and security policies.

Qualifications

• Bachelor's Degree in a relevant field.

Benefits & Perks

• Competitive salary of $95,000.
• Full-time, exempt employment status.
• Opportunities for professional development and leadership in a mission-driven organization.