Director, Digital Experience

Infor

Alpharetta, GA

Full Time

Director

6 days ago

Job Description

About the Role

The Director of Digital Experience at Infor is responsible for designing and executing a cohesive, digitally empowered employee experience grounded in Principle Based Management. This role involves leading major cross-functional projects focused on enhancing employee engagement, productivity, and brand advocacy through digital initiatives. The position requires partnering with IT, HR, Enablement, and other teams to identify unmet needs, remove digital friction, and shape external recruiting efforts to attract and retain top talent within an employee-centric PBM culture.

Key Responsibilities

Create and own the vision and strategy for a seamless, digitally enabled employee experience.
Act as a connection between groups like Enablement, IT, HR, Marketing, and Sales to ensure the employee journey is consistent, intuitive, and engaging at every digital touchpoint.
Lead efforts to address challenges and gaps in the employee digital experience.
Partner with IT, learning, content, and data owners to develop strategies that deliver relevant information supporting employee experience goals.
Own the MyInfor product, including developing and maintaining the product roadmap, seeking feedback, and overseeing integrations and enhancements.
Implement continuous feedback mechanisms to uncover employee needs and drive prioritization and improvements based on UX Design & research.
Partner with IT to assess, optimize, and integrate digital tools used daily by employees.

Requirements

Prior experience leading digital initiatives that improve business outcomes.
Track record of managing programs requiring cross-functional collaboration.
Experience owning digital products, including roadmap development and execution.
Experience working cross-functionally with teams such as IT, HR, and Development.
Experience working in the Microsoft ecosystem.

Nice to Have

Understanding of digital workplace systems.
Change management experience.

Working at Infor

Infor is committed to a culture based on PBM™ and eight guiding principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, and self-actualization. The company values diversity and strives to create an inclusive work environment. Infor fosters a culture that promotes innovation, improvement, and transformation, aiming to create long-term value for clients and fulfillment for employees.

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