Director-Digital Product Mgmt

American Express

Phoenix, AZ

Full Time

Director

150k-225k

15 days ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The role of Director - Digital Product Management focuses on driving the strategy, vision, and execution of the Developer Platform to enhance developer experience and streamline the software development lifecycle.

Key Responsibilities

Collaborate with senior leadership, the developer community, and partner teams to shape and deliver the Developer Platform's vision, strategy, and roadmap.
Own a portfolio of internal and commercial products that reduce developer toil, improve SDLC consistency, and accelerate delivery across the Technology organization.
Lead and develop a team of product managers, creating a high-performance culture grounded in ownership, impact, and developer empathy.

Requirements

Experience building and leading technical products, ideally developer-facing platforms or tools at scale.
Fluency in software development practices and tools, including IDEs, GitHub, CI/CD, and cloud-native architecture.
Ability to collaborate with engineers as a peer and discuss tradeoffs in technical architecture and system design.
Demonstrated leadership in product management, with a track record of elevating others and shaping high-performing teams.
Strong communication skills, with the ability to tailor narratives to build alignment, inspire belief, and drive toward shared goals.

Nice to Have

Comfortable using a CLI and understanding of software development tools.
Experience with developer-facing platforms or tools at scale.

Qualifications

Experience building and leading technical products, ideally developer-facing platforms or tools at scale.
Fluency in software development practices and tools, including IDEs, GitHub, CI/CD, and cloud-native architecture.
Ability to collaborate with engineers as a peer and discuss tradeoffs in technical architecture and system design.
Demonstrated leadership in product (direct or indirect).
Strong communication skills, with the ability to build alignment and inspire belief.

Benefits & Perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Working at American Express

Our culture is built on innovation, shared values, leadership, and a commitment to supporting our colleagues' holistic well-being. We foster a high-performance, impact-driven environment that values developer empathy, collaboration, and continuous learning. We also emphasize flexibility through our Amex Flex model, providing various work arrangements to support work-life balance.

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