Director - Direct Express Product Management

About the Role

Key Responsibilities

• Develop and communicate the product vision, strategy, and roadmap for consumer disbursements.
• Manage stakeholder expectations and relationships, and communicate product updates, roadblocks, and achievements to senior executive leadership.
• Collaborate with marketing, sales, and operations to ensure successful launch and adoption.
• Manage product governance, risk, and all relevant vendors used to deliver these services.
• Manage multiple workstreams needed to deliver the solution.
• Oversee the transition of existing account holders and ongoing management of the program.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business, or related field, or equivalent work experience.
• 12+ years of product management experience, preferably in Treasury services payments, government program disbursements, etc.
• Proven track record of leading and launching successful products or complex programs that solve customer problems and drive business growth.
• Strong leadership, communication, and collaboration skills, and ability to influence and inspire teams and stakeholders.
• Deep understanding of the prepaid card disbursements market, customer needs, pain points, and opportunities.
• Experience with agile product development methodologies, tools, and best practices.
• Experience with commercialization, go-to-market strategies, and profit and loss management of products.
• Ability to optimize product performance, pricing, and profitability.
• Passion for innovation, customer satisfaction, and continuous learning.

Nice to Have

• Advanced/graduate degree.