Director, Growth Analytics

About the Role

Key Responsibilities

• Lead and develop a team of high-performing analysts and managers across Growth Product Analytics.
• Serve in an experimentation leadership role within Chime, applying expertise in A/B testing to mentor analysts and product managers and grow an experimentation culture.
• Guide experimentation strategy and implementation across the member growth funnel—from landing page to sign-up to early engagement to retention.
• Partner cross-functionally with Growth Marketing, Product, and Engineering to shape growth roadmaps and optimize member acquisition and activation.
• Translate complex data into compelling, actionable narratives for senior leadership including the Chief Data Officer and executives across Chime.
• Establish performance metrics and refine dashboards that provide clear visibility into business and campaign performance.
• Help shape the overall Analytics strategy and culture as a senior leader within the broader Analytics organization.

Requirements

• 12+ years of experience in analytics, with at least 5 years in a people leadership role managing managers and/or senior individual contributors.
• Deep expertise in growth analytics coupled with a bias toward action.
• Strong fluency in experimental design and statistical methods; comfort with SQL and modern analytics tools (e.g., dbt, Looker, Python/R).
• Proven ability to collaborate with cross-functional partners and influence without authority in a high-growth environment.
• Exceptional communication skills, including executive-level storytelling and data visualization.
• Experience scaling and mentoring analytics teams with a focus on growth, analytical rigor, innovation, and impact.
• Strategic mindset with the ability to balance big-picture thinking with attention to detail.
• Passion for Chime's mission to make financial progress accessible to all.

Nice to Have

• Experience working in a high-growth fintech or technology environment.
• Familiarity with experimentation and growth strategies in digital products.

Qualifications

• Educational background or certifications are not explicitly specified in the description.

Benefits & Perks

• Competitive salary based on experience
• Bonus and equity package
• 401k match
• Medical, dental, vision, life, and disability benefits
• Generous vacation policy and company-wide paid days off
• Up to 24 weeks of paid parental leave for birthing parents and 12 weeks for non-birthing parents
• Annual wellness stipend
• Support for local community organizations
• In-office perks including backup child, elder, and pet care, and subsidized commuter benefit
• In-person and virtual team events
• Flexible work policy with four days in-office and Fridays from home