Subscription Product Analytics Manager

About the Role

Key Responsibilities

• Collaborate with the NPI (New Product Introduction) team to bring new products to market and support operational process improvements
• Proactively meet with business units to understand enhancements to existing products and the development of new ones, acting as the use verification approval point
• Advocate for all products to meet standards of Measurability, Accuracy, Transparency, and Reproducibility (MATR)
• Serve as the authority on use verification documentation for new products and product updates
• Ensure Use Verification Analysts are well-informed prior to product releases
• Work closely with the Pricing Strategy team and participate in stakeholder meetings, particularly on new product introductions, licensing, and usage
• Maintain up-to-date documentation for internal teams and stakeholders
• Train cross-functional teams on best practices related to product use verification, usage rules, and verification processes
• Identify opportunities for process improvements and automation, designing workflows and collaborating with cross-functional teams to develop, test, and implement these improvements

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Minimum 6-8 years' experience in data analytics, operations, or similar roles, preferably in the software industry
• Significant experience working with end customers
• Ability to articulate complex concepts in a clear and concise manner
• Solid understanding of cloud application technologies and concepts
• Experience in license compliance, audit, or usage verification

Nice to Have

• Strong questioning skills to uncover key details
• Proficiency with BI tools (e.g., Tableau, Power BI, SQL, Snowflake)
• Expertise in creating CPM schedules
• Experience in workflow design, project management, or Agile SDLC
• Experience with SaaS subscription and entitlement frameworks
• Excellent communication and presentation skills
• Strong interpersonal and problem-solving abilities
• Keen attention to detail
• MBA preferred

Qualifications

• Educational background is not explicitly specified, but MBA is preferred

Benefits & Perks

• Base pay of $121,700 - $213,000 plus equity (when applicable), variable/incentive compensation, and benefits
• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP and matching donations
• Flexible time away plan and family leave programs