Subscription Product Analytics Manager

About the Role

Key Responsibilities

• Collaborate with the NPI (New Product Introduction) team to bring new products to market and support operational process improvements.
• Proactively meet with business units to understand enhancements to existing products and the development of new ones, acting as the use verification approval point.
• Advocate for all products to meet standards of Measurability, Accuracy, Transparency, and Reproducibility (MATR).
• Serve as the authority on use verification documentation for new products and product updates.
• Ensure Use Verification Analysts are well-informed prior to product releases.
• Work closely with the Pricing Strategy team and participate in stakeholder meetings, particularly on new product introductions, licensing, and usage.
• Maintain up-to-date documentation for internal teams and stakeholders.
• Train cross-functional teams on best practices related to product use verification, usage rules, and verification processes.
• Identify opportunities for process improvements and automation, designing workflows and collaborating with cross-functional teams to develop, test, and implement these improvements.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Minimum 6-8 years' experience in data analytics, operations, or similar roles, preferably in the software industry.
• Significant experience working with end customers.
• Ability to articulate complex concepts in a clear and concise manner.
• Solid understanding of cloud application technologies and concepts.
• Experience in license compliance, audit, or usage verification.

Nice to Have

• Strong questioning skills to uncover key details.
• Proficiency with BI tools (e.g., Tableau, Power BI, SQL, Snowflake).
• Expertise in creating CPM schedules.
• Experience in workflow design, project management, or Agile SDLC.
• Experience with SaaS subscription and entitlement frameworks.
• Excellent communication and presentation skills.
• Strong interpersonal and problem-solving abilities.
• Keen attention to detail.
• MBA preferred.

Qualifications

• Experience in integrating AI into workflows or decision-making.
• 6-8 years' experience in data analytics, operations, or similar roles.
• Experience working with end customers.
• Understanding of cloud application technologies.
• Experience in license compliance, audit, or usage verification.

Benefits & Perks

• Base pay of $121,700 - $213,000, plus equity (when applicable), variable/incentive compensation, and benefits.
• Health plans, including flexible spending accounts.
• A 401(k) Plan with company match.
• ESPP and matching donations.
• Flexible time away plan and family leave programs.