Director, IT Projects

About the Role

Key Responsibilities

• Oversee the execution of all IT-related projects and programs from inception to completion, ensuring alignment with Per Scholas strategies and goals.
• Set clear goals for IT programs/projects and track progress, identify setbacks, and monitor overall performance.
• Monitor IT project execution to ensure best practices are consistently employed.
• Facilitate resolution to escalated issues and risks specific to IT projects.
• Ensure business stakeholders are properly engaged throughout the IT project lifecycle.
• Manage the decision-making process for IT projects, including understanding competing points of view, reaching consensus, and building alternatives.
• Work closely with IT teams to mitigate resource constraints and project issues.
• Partner with Finance when planning IT project budgets, ensuring policies are followed and maintaining rigorous financial tracking of IT projects.
• Manage vendor performance within IT projects.
• Oversee communications and change management for all ITS projects, advising stakeholders of their responsibilities when project ownership is outside of ITS.
• Collaborate with the Director of Project Management to review IT project interdependencies and support prioritization decisions.
• Improve and adapt IT project management methodologies and delivery practices, such as Agile, to adopt best practices.
• Develop work systems and processes that drive productivity for IT projects.
• Create standard communication and change management practices to engage the user community more effectively.
• Lead a team of IT project managers, including direct reports and contractors.
• Manage performance reviews, work assignments, and development of team members.
• Develop tools, templates, and standards for project management to ensure consistency and quality.
• Mentor and coach staff to develop future leaders and ensure proper staffing and team engagement.

Requirements

• Proven experience of at least 5 years as a project manager using Waterfall and Agile methodologies focused on IT projects.
• Minimum of 3 years managing project management staff.
• Strong business acumen with strategic ability.
• Excellent organizational and leadership skills.
• Strong analytical, problem-solving, and project management skills, including interpreting business needs into IT solutions.
• Excellent customer service and communication skills, with empathy and conflict resolution abilities.
• Ability to develop alternative approaches and make recommendations based on risk and business impact.
• Ability to interact professionally with diverse communities and various leadership levels.

Nice to Have

• Project Management Professional (PMP) Certification.
• Certified Scrum Master (CSM) Certification.
• Experience with project management software such as JIRA, Atlassian Trello, Monday.com, SmartSheets, and Microsoft Project.
• Knowledge of Data-Driven Insights, Kanban, and Disciplined Agile Delivery.
• Strong understanding of Risk Management, Stakeholder Engagement, Strategic Communication, Change Management, and IT Portfolio Management.
• Familiarity with the Software Development Life Cycle (SDLC).
• Experience with IT Vendor Management and Identity and Access Management.
• Proficiency in Office 365 and Google Admin Portal.

Qualifications

• At least 5 years of experience as a project manager in IT using Waterfall and Agile methodologies.
• At least 3 years managing project management staff.

Benefits & Perks

• Salary range of $115,000 - $125,000, determined by location, qualifications, and experience.
• Hybrid work environment with 3 days onsite.