Director of Product, Content Experiences

About the Role

Key Responsibilities

• Develop cross-brand content strategy by leading a team of product managers to define and refine a long-term vision for content across our brands.
• Create business cases and strategy artifacts that address unique traveler needs and competitive insights.
• Drive AI-powered innovation by spearheading initiatives to integrate AI and machine learning into content creation and personalization efforts.
• Explore ways to use AI to generate new, relevant content that captures demand and makes Expedia the number one destination for trip research and planning.
• Leverage supplier-provided content to optimize the traveler experience and identify opportunities for creating compelling, personalized content for diverse traveler segments.
• Use traveler insights and partner feedback to improve how we source content from partners and immerse travelers in their experiences.
• Lead content delivery efforts by addressing broad traveler needs and themes across multiple brands, focusing on end-to-end experiences and outcomes.
• Establish a data-driven framework for evaluating and prioritizing content opportunities.
• Define success metrics for content effectiveness across brands and partner with business, strategy, and analytics teams to continuously improve outcomes.

Requirements

• 10+ years of product experience with a background in content generation and building scalable systems for rich consumer experiences.
• Experience leading product teams with a track record of coordinating resources and delivery across diverse stakeholders.
• Ability to build cultures and provide a transparent, high-trust environment for teams to thrive.
• Proven ability to develop and communicate a clear content vision and strategy aligned with business goals.
• Strong interest and knowledge in leveraging AI and machine learning to innovate content creation and personalization.
• Outstanding analytical and communication skills, with the ability to simplify complex concepts for diverse audiences.
• High standards for content quality and a commitment to continuous improvement and innovation.

Nice to Have

• Experience working in consumer-facing experiences and marketplace platforms.
• Knowledge of sourcing content to improve app and web flows.
• Familiarity with AI and machine learning applications in content creation.

Qualifications

• Educational background is not explicitly specified, but extensive product experience is required.

Benefits & Perks

• Full benefits package including medical, dental, and vision insurance.
• Paid time off and parental leave.
• Flexible work model with some office options.
• Travel perks, wellness & travel reimbursement, and travel discounts.
• International Airlines Travel Agent (IATAN) membership.
• Career development resources.