Director of Product Management AI/ML - Remote

About the Role

Key Responsibilities

• Gain deep understanding of customer experience, business needs, and existing internal and/or competitive products relevant to the domain. Collaborate with customer researchers to deliver customer insights that identify, and drive customer experience improvements.
• Identify product gaps and generate new ideas with a key focus on AI/ML; identify customer needs, pain points, use cases, trends, and related services to help build a roadmap of studies to evaluate and improve customer experience, market share, and drive growth.
• Translate product vision and strategy into detailed requirement documents and prototypes.
• Identify risks and create product roadmaps for consistent messaging across teams.
• Design and build proof of concept experiments based on common customer use cases to evaluate the end-to-end customer experience.
• Own the full product development lifecycle, including scoping, design, data collection and analysis, and present insights and recommendations to senior leaders.
• Work with stakeholders across product, engineering, data science, and research to take the product from ideation to production.
• Collaborate with internal stakeholders (e.g., research, clinical, marketing, software development engineers) to execute the product vision and support training, best practices, and shared opportunities.
• Work in a complex, matrixed environment to understand complex businesses, customer needs, and technologies, defining the product across various customer personas and categories.
• Continuously evaluate metrics to ensure activities align with overall product strategy and make data-driven decisions including market analysis, business case, and forecasting.
• Plan, design, and develop methodologies, tools, and systems for data collection and analysis, continuously innovating to optimize efficiencies.
• Work with stakeholders to identify the right go-to-market strategy and define the pricing strategy for the product.

Requirements

• 5+ years of Product Management experience with managing successful product definition, execution, market analysis, business case development, prototyping, launch, go-to-market strategy, and post-launch roadmap.
• 5+ years of experience working backwards from the customer problem to identify needs, pain points, use cases, trends, and related services to build a product roadmap.
• 5+ years of experience with end-to-end product delivery, including feature delivery, prioritization, and contributing to engineering and technology strategy discussions.
• 5+ years of experience working with cross-functional teams (e.g., research, engineering, UI/UX, Program Management).
• 3+ years of AI/ML experience.
• Willing and able to travel up to 25%, with more travel early on in the role.

Nice to Have

• 7+ years of Product management experience.
• 5+ years of AI/ML experience.
• 3+ years of healthcare experience.
• Experience dealing with ambiguous complex products and technologies, independently defining customer use cases across various personas and categories.
• Demonstrated experience in product management within the healthcare domain.
• Experience in provider/payer technology, cloud computing, data science, and applied machine learning.
• Excellent interpersonal skills with experience working with and influencing executive leaders.
• High energy, self-managed, self-starter; thrives in a constantly changing, ambiguous environment.

Qualifications

• Educational background not explicitly specified but implied experience in product management and AI/ML.

Benefits & Perks

• Comprehensive benefits package.
• Incentive and recognition programs.
• Equity stock purchase and 401k contribution.
• Salary range from $132,200 to $226,600 annually, based on full-time employment.
• Additional benefits subject to eligibility requirements.