Director of Sales- Gatlinburg

Capital Vacations

Pigeon Forge, TN

Full Time

Director

15 days ago

Job Description

About the Role

At Capital Vacations, we are dedicated to delivering memorable vacation experiences for families across the country. As a leader in the timeshare industry, we pride ourselves on our vibrant company culture, strong core values, and unwavering commitment to excellence. Our Gatlinburg, TN location is one of the most scenic and high-traffic destinations in our portfolio, perfect for ambitious sales leaders looking to grow. The role of Director of Sales involves leading and developing a high-performing sales team in a fast-paced resort environment, with a focus on strategic execution and exceeding performance goals.

Key Responsibilities

Lead, mentor, and motivate a team of Sales Managers and Vacation Ownership Consultants to achieve monthly and quarterly goals.
Recruit, train, and develop top-tier sales talent in alignment with company expectations and compliance standards.
Monitor and manage daily operations of the sales floor to ensure consistent performance and exceptional guest experiences.
Partner with marketing and resort operations to optimize tour flow, lead generation, and close ratios.
Analyze sales metrics and KPIs to identify opportunities for growth, improvement, and operational efficiency.
Ensure compliance with all regulatory requirements and uphold company values and brand standards.

Requirements

Minimum of 5 years of direct experience in vacation ownership/timeshare sales, with at least 2 years in a senior leadership or director-level role.
Proven track record of exceeding sales goals and developing high-performance teams.
Strong interpersonal, leadership, and communication skills.
Ability to work weekends, holidays, and a flexible schedule based on business needs.
Bachelor's degree preferred but not required (experience may substitute).
Familiarity with CRM systems and sales performance analytics.

Qualifications

Minimum of 5 years of vacation ownership/timeshare sales experience
At least 2 years in a senior leadership or director-level role

Benefits & Perks

Competitive base salary with uncapped earning potential
Full benefits package (medical, dental, vision, 401k, PTO)
Career advancement opportunities within a rapidly growing organization
Vibrant, team-oriented culture with ongoing training and support
Work at a top resort destination with high tour volume and closing opportunities