District Manager

About the Role

Key Responsibilities

• Leads, manages, and encourages a team of Resident District Managers and/or Directors of Dining Services to provide outstanding service.
• Drives and develops self and team towards building positive relationships with clients and achieving critical metrics such as profitability, safety, and engagement.
• Supports senior leadership in setting the cultural tone in the district and region, ensuring visibility, understanding, safety, and accountability.
• Serves as a representative and brand ambassador of the territory, attending client and community engagement events.
• Collaborates with Sales, Retention, and Finance teams on sales proforma and proposal development, participating in the full sales and retention process.
• Supports district needs and solves problems by considering all angles and downstream impacts.
• Ensures compliance with regional, state, and local policies governing meal and retail programs, safety, and QA, conducting audits and providing solutions for improvement.
• Champions development, performance evaluations, succession planning, and building management skills across multiple units.
• Owns financial results and P&L for districts, working with leadership on reporting, forecasting, and budgeting.
• Completes required reports on time and administers policies and procedures fairly and consistently.

Requirements

• Bachelor's degree from an accredited college or university, or five (5) years of progressive experience in multi-unit food service, hospitality management, or related support services.
• Experience in contract/budget management, customer service, people development, negotiations, or related leadership roles is preferred.
• Strong client relationship, influencing, presentation, listening, and communication skills.
• Ability to think quickly, analytically, strategically, and accurately.
• Proficiency in Microsoft Suite.
• Extensive travel is required for this position.

Nice to Have

• Experience with contract and budget management.
• Proven track record of growing a business and financial proficiency.
• Leadership experience with exposure to food services and negotiations.
• Demonstrated initiative, ownership, multitasking, and organizational skills.
• Ability to influence and build relationships at all levels.

Qualifications

• Bachelor's degree or five (5) years of relevant experience in related fields.

Benefits & Perks

• Medical, Dental, and Vision Insurance
• Life Insurance and Disability Insurance
• Retirement Plan
• Paid Time Off and Holiday Time Off
• Paid Parental Leave and Personal Leave
• Commuter Assistance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Employee Discount Marketplace
• Health and Wellness Programs
• Pet Insurance
• Identity Theft Protection
• Employee Shopping Program