E-Business Analyst (Commercial Development - B2C) Job Details | Nestle Operational Services Worldwide SA

Nestle

New York, NY

Full Time

Mid Level

90k-100k

2 days ago

Job Description

About the Role

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line - People, Profit, and Planet - by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!

Key Responsibilities

Act as the executional partner to Digital Retail CAMs, translating commercial priorities into operational actions.
Build and maintain dashboards tracking sell-out, launch status, pricing, and promotional health.
Identify, escalate and resolve operational blockers that impact revenue, availability, or customer experience.
Manage item setup, content updates, and retail portal submissions across digital platforms.
Conduct digital shelf audits and flag product visibility/content issues for resolution.
Maintain PDP accuracy in alignment with commercial and promotional calendars.
Assist Sales & Digital Shelf teams to deploy content across digital platforms.
Enhance SEO by working with agency partners to update titles, bullets, copy, and backend keywords.
Assist in executing and measuring A/B tests for continuous knowledge and improvement.
Maintain reporting tools to track execution health and identify areas for improvement.
Analyze root causes of execution issues and propose process solutions.
Partner cross-functionally with Digital Shelf, Supply Chain, and Shopper Marketing to streamline workflows.
Share reporting and process best practices with CAMs and Commercial Development teams.

Requirements

High School Diploma or GED required; Bachelor's degree preferred.
2 or more years of professional work experience in e-Commerce, Vendor Operations and/or Digital Merchandising required.
Current or prior experience working with Amazon Vendor and/or Seller Central tools is highly desired.
Demonstrated proficiency in MS Office (Word/Excel/Outlook/PowerPoint) required.
Excellent communication (oral and written), presentation, organizational and stakeholder management skills.
Knowledge of customer and marketing insights (market research, customer satisfaction, web analytics, etc.) required.
Strong business acumen and project management skills.
Willing and able to work under pressure to meet tight deadlines with minimal supervision.
Strong understanding of value chain analysis required.
Willing and able to travel up to 5% based on team and business needs.

Nice to Have

Experience working with Amazon Vendor and/or Seller Central tools.

Qualifications

High School Diploma or GED required; Bachelor's degree preferred.

Benefits & Perks

Performance-based incentives and a competitive total rewards package.
Includes a 401k with company match, healthcare coverage, and other benefits.
Incentives and benefit packages may vary depending on the position.

Working at Nestle

Nestlé Nespresso USA is committed to an inclusive workplace, valuing diversity and equal opportunity. The company recognizes the skills gained through military service and supports individuals with disabilities. They foster a work environment that promotes engagement, innovation, and positive change aligned with their mission and values.

Apply Now