eCommerce Content Specialist-Jared

Signet Jewelers

Akron, OH

Full Time

Entry Level

41k-56k

10 days ago

Job Description

About the Role

The eCommerce Content Specialist will drive creation and maintenance of content including copy, imagery, and video materials for the Jared.com website to enhance the customer experience, in partnership with our creative agency. This role involves working closely with the Jared.com Content Manager and content team to align on expectations and cadence of updates, as well as coordinating with marketing, digital marketing, and social media teams to support marketing and storytelling efforts. The position also includes managing aspects of the customer journey on the website such as ratings & reviews, order tracking, UGC, image search, and other digital innovations.

Key Responsibilities

Ideate, plan and build out new content in the Smart Edit content management system.
Align content creation with product launches, promotions, and seasonal events.
Report on content page performance and leverage data to optimize the customer experience.
Work closely with the analytics team and CX content analyst for new, innovative ideas.
Drive SEO enhancements for content areas of ownership, including on-page copy, imagery, meta data, and other recommendations in partnership with our SEO agency.
Manage web tools that enhance the customer journey onsite, such as product ratings & reviews and user-generated content.
Test new functionality for technical integrations when necessary.
Represent the Jared brand in digital organization and IT projects.
Present research, enhancements, or plans to other teams within the business to educate and drive new website initiatives.

Requirements

Bachelor's degree in business or related field, preferred.
1-2+ years of experience in a similar role involving content marketing or digital marketing.
Experience with content management systems such as SAP Hybris, Smart Edit CMS, or other CMS tools.
Knowledge of web tools like Ratings & Reviews, UGC, and SEO best practices.
Familiarity with analytics platforms such as Adobe Analytics and Adobe Experience Platform.
Experience with JIRA is a plus.
Technical skills related to website content and digital tools are preferred but not required.

Nice to Have

Experience with SAP Hybris, Smart Edit CMS, BazaarVoice Ratings & Reviews, Adobe Experience Platform, and JIRA.

Qualifications

Bachelor's degree in business or a related field.
1-2+ years of experience in content or digital marketing roles.

Benefits & Perks

Premium Healthcare Coverage - Comprehensive medical, dental, and vision plans.
401(k) with Company Match - Generous retirement savings plan with company matching after one year.
Generous Time Off - Robust PTO package and company holidays.
Diversity, Equity & Inclusion Programs - Culture that celebrates diverse perspectives and fosters belonging.
Career Growth & Development - Leadership development, mentorship, and continuous learning opportunities.
Exclusive Perks - Employee discounts, wellness programs, and additional benefits.

Working at Signet Jewelers

Signet Jewelers is a people-first company that values diversity, inclusion, and equity. The organization fosters a culture of empowerment, collaboration, and community involvement, with a focus on supporting employee growth and creating an inclusive environment.

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