eCommerce PurePlay Business Development Manager

About the Role

Key Responsibilities

• Act as the primary point of contact for Amazon and Chewy systems, building and maintaining strong relationships with vendor managers and support teams
• Develop strategic and innovative thinking about improving business in a very complex and competitive marketplace
• Create key customer business plans with data-driven metrics to achieve sales goals; develop and track annual trade investments to deliver against business plans with goal of optimizing overall spending to deliver expected profitability
• Identify growth opportunities and recommend initiatives to capitalize on them (e.g., promotional campaigns, launch strategies, product innovation)
• Generate regular reports on performance, providing actionable insights and recommendations to leadership
• Regularly evaluate product catalog and partner with brand leads to ensure listings are accurate, optimized for search (SEO), and have compelling content to drive conversion
• Manage new product setups, variations, and catalog updates within vendor portals and Salsify platforms
• Collaborate with internal partners (supply chain, logistics) to forecast demand, manage inventory levels, and ensure optimal stock availability
• Proactively identify and resolve operational issues, including chargebacks, shortages, and shipping discrepancies
• Stay informed about Amazon and Chewy policies, algorithm changes, and market trends to adapt strategies accordingly

Requirements

• Ability to plan and manage at both the strategic and operational levels
• Strong ability to work cross-functionally & transversely across the organization
• Strategic understanding of how to win online with Amazon and Chewy
• Demonstrated ability to thrive in a fast paced, rapidly changing environment
• Outstanding consultative selling abilities and excellent interpersonal skills with customers and partners
• Solid analytical skills to effectively analyze results and develop strategies and solve problems
• Experience with market research tools such as Stackline, Numerator, a plus
• Proficient in account level e-Commerce tools (Vendor Central, Chewy VDS, etc.)
• Strong listening and negotiation skills
• Commitment to deadlines, accuracy and professionalism
• 3+ years of experience in e-Commerce consumer products sales
• Bachelor's degree; Master's degree a plus

Nice to Have

• Love of pets

Qualifications

• Bachelor's degree; Master's degree a plus

Benefits & Perks

• Position pays $90,000 - $110,000 annually, based on experience and location
• Eligible for a sales incentive bonus based on plan parameters and achievement of sales goals