Engineer, DRAM Business Enablement

About the Role

Key Responsibilities

• Manage the customer selection of Samsung for DRAM-based memory solutions used in various applications.
• Drive successful engineering engagement to establish Samsung as the lead supplier for design-in and qualification activities.
• Coordinate technical program management, customer relationship management, and engineering debugging in a collaborative environment.
• Interact with sales teams and internal stakeholders to align with customer objectives and foster deeper engagement.
• Support self-qualification activities and understand DRAM SI/PI and timing analysis measurements.
• Control and follow up on Product Change Notices (PCN) and organize Quarterly Technical Reviews (QTRs).
• Present roadmaps and market outlooks to customers and internal teams.
• Develop expertise to provide first-line technical or operational issue resolution.
• Synchronize with Samsung business teams to ensure alignment of technical and business strategies.
• Manage critical relationships with key customer decision makers.
• Organize technical communication with customers to facilitate problem solving and verification procedures.

Requirements

• Bachelor's degree in Electrical, Computer Science, or related Physical Science with 3+ years of experience, or Master's with 1+ years, or PhD with 0+ years of industry experience.
• Familiarity with DRAM memory design, architecture, or system architecture.
• Background in Signal Integrity/Power Integrity (SI/PI) and timing measurements.
• Understanding of semiconductor manufacturing, fab processes, and advanced package technology.
• Experience supporting DRAM memory products and supporting customer-facing responsibilities.
• Prior experience as an Applications, Development, Design, or Validation Engineer, or a related technical role.
• Customer support experience for DRAM products.
• Strong verbal and written communication skills.
• Leadership skills for driving customer enablement strategies and debugging activities.
• Willingness to travel domestically and internationally approximately 1-2 times per year.

Nice to Have

• Experience in chipset bring-up and debugging, system architecture, memory interface design, and platform validation.
• Fluency in Korean.

Qualifications

• Bachelor's degree in Electrical, Computer Science, or related Physical Science with 3+ years of experience, or Master's with 1+ years, or PhD with 0+ years of industry experience.

Benefits & Perks

• Competitive pay range with incentive opportunities based on individual and company performance.
• Diverse benefits including Medical, Dental, Vision, 401k, and inclusive rewards plan.
• Charitable giving match and community involvement opportunities.
• Paid time off starting with 4+ weeks annually, plus holidays and sick leave.
• Support for family needs including fertility care, adoption stipends, and medical travel support.
• Support for emotional wellness through on-demand apps and paid therapy sessions.
• Onsite Caf and gym, plus virtual fitness classes.
• Flexible work environment to promote work-life balance.