Engineer, DRAM Business Enablement

About the Role

Key Responsibilities

• Manage customer selection of Samsung for DRAM-based memory solutions across diverse applications.
• Drive engineering engagement to support design-in and qualification processes, including technical program management and customer relationship management.
• Support technical debugging, problem solving, and verification procedures in collaboration with customers and internal teams.
• Interact with sales and internal stakeholders to maintain alignment with customer objectives and foster deeper engagement.
• Support self-qualification activities and understand DRAM SI/PI and timing analysis measurements.
• Control and follow up on Product Change Notices (PCN) and organize Quarterly Technical Reviews (QTRs), presenting roadmaps and market outlooks.
• Develop expertise to provide first-line technical or operational issue resolution to ensure closure.
• Synchronize with Samsung business teams to align technical and business strategies.
• Manage critical relationships with key customer decision makers.
• Organize technical communication with customers for problem solving, verification, and improvement activities.
• Communicate effectively at various management levels.
• Travel domestically and internationally approximately 10-15% for customer and business needs.

Requirements

• Bachelor's degree in Electrical, Computer Science, or related Physical Science with 3+ years of experience, or Master's with 1+ years, or PhD with 0+ years of experience.
• Familiarity with DRAM memory design, architecture, or system architecture.
• Background in Signal Integrity/Power Integrity (SI/PI) and timing measurements.
• Understanding of semiconductor manufacturing, fab processes, and advanced packaging technology.
• Knowledge of system level operation including RAS, Memory Controller, and memory PHY.
• Solid experience supporting DRAM memory products and customer-facing technical roles.
• Prior experience as an Applications, Development, Design, or Validation Engineer, or similar technical role.
• Customer support experience for DRAM products.
• Strong communication skills; fluency in Korean is a plus.
• Ability to work collaboratively, adapt to change, and approach challenges with curiosity and resilience.

Nice to Have

• Experience as an Application Engineer or having deep technical interactions with customers and suppliers.
• Experience in chipset bring-up, debugging, system architecture, or platform validation.
• Experience supporting datacenter, PC, and consumer DRAM products including DDR, LPDDR, and HBM.
• Leadership skills for driving customer enablement strategies and debugging activities.

Qualifications

• Bachelor's degree in Electrical, Computer Science, or related Physical Science with 3+ years of experience.
• or Master's degree with 1+ years of experience.
• or PhD with no minimum industry experience.

Benefits & Perks

• Competitive pay range of $98,127 - $142,676 USD, with incentive opportunities based on performance.
• Comprehensive benefits including Medical, Dental, Vision, 401k, and wellbeing programs.
• Paid time off starting at 4+ weeks annually, plus holidays and sick leave.
• Support for family needs including fertility care, adoption stipends, and medical travel support.
• Emotional wellness support through on-demand apps and paid therapy sessions.
• Onsite amenities such as cafeteria and gym, virtual fitness classes, and flexible work environment.
• Community involvement through charitable giving matches and volunteer opportunities.