Enterprise Intranet Product Owner - Atlanta, GA

About the Role

Key Responsibilities

• Execute the strategic vision for Cortland's SharePoint intranet as a core tool for associate engagement, communication, and resource access.
• Partner with key stakeholders (Internal Communications, Talent, IT, Digital Experience) to gather and prioritize business requirements, features, and enhancements.
• Maintain a product roadmap and backlog that aligns with organizational goals, employee needs, and modern intranet best practices.
• Support department content owners in managing, curating, and organizing relevant and engaging content.
• Create and manage guidelines to ensure content consistency, accuracy, and alignment with Cortland's brand and digital standards.
• Analyze user behavior, search trends, and usage data to identify areas for UX/UI improvements.
• Recommend and implement solutions to improve discoverability, accessibility, and overall user experience.
• Promote front-end-friendly solutions and simplify content creation and editing for non-technical users.
• Serve as the day-to-day owner of the intranet experience, acting as the primary resource for questions, troubleshooting, and feedback.
• Develop training resources, documentation, and onboarding materials for content contributors.
• Coordinate content lifecycle processes including page creation, archiving, and quality checks.
• Monitor and report on intranet usage and performance, using data to inform enhancements and stakeholder updates.

Requirements

• Proven 2-3 years experience as a Product Owner, Product Specialist, or Digital Platform Manager, preferably with intranet or digital workplace platforms.
• Hands-on knowledge of SharePoint Online, Modern SharePoint, and content management principles.
• Strong understanding of user-centered design, front-end usability, and content governance.
• Ability to define functional requirements, create documentation, and collaborate with technical teams.
• Skilled in stakeholder management, with excellent communication and facilitation abilities.
• Comfortable analyzing data usage and making data-driven decisions.
• Experience developing in SharePoint Online, with expertise in SPFx (SharePoint Framework) and modern web part creation.
• Strong proficiency in front-end technologies: HTML, CSS, JavaScript/TypeScript, and React.
• Familiarity with Microsoft 365 ecosystem, including document libraries, metadata, and permissions management.
• Familiarity with document tagging, metadata structures, and information architecture best practices.

Nice to Have

• Experience with information architecture best practices.
• Knowledge of accessibility standards and inclusive design principles.

Qualifications

• Educational background is not explicitly specified.

Benefits & Perks

• Not specified in the description.