Entry Level Office Role

About the Role

Key Responsibilities

• Monitor, review and analyze video feed (CCTV) and point-of-sales (POS) transaction data for discrepancies, internal theft, fraud, etc.
• Analyze business trends through video feed (CCTV) to determine ways the business can improve sales, customer counts, and customer experience.
• Monitor locations through video feed (CCTV) to determine if quality of standards is being adhered to.
• Monitor social media reviews across various platforms for useful information related to sales, brand reputation, and customer satisfaction.
• Assist with ad-hoc requests from clients.
• Conduct reports of findings with detailed information and still pictures.
• Meet daily, weekly, and monthly goals while maintaining high quality standards.
• Perform additional tasks as required.

Requirements

• High School diploma or equivalent; a Bachelor's Degree is preferred.
• Prior experience in a professional work environment is preferred.
• Proficient with MS Office applications.
• Demonstrates discretion and understands the importance of sensitive and confidential material.
• Excellent verbal and written communication skills.
• Have a curious mind and enjoy investigating patterns and root causes.

Qualifications

• High School diploma or equivalent
• A Bachelor's Degree is preferred

Benefits & Perks

• Company matched 401k
• Medical insurance
• Paid time off
• Paid holidays
• Commuting reimbursement
• Work from home Fridays