ERP Business Systems Analyst | Full Time

About the Role

Key Responsibilities

• Subject matter expert (SME) in one or more applications' capabilities and features for users, owners, and administrators of solutions.
• Collaborates with work teams, departments, system leadership, staff, other IT groups, and technology vendors to define needs and facilitate solutions.
• Provides input into developing and modifying systems to meet client needs and develops business specifications to support these modifications.
• Creates test scenarios and develops test plans to verify that client requirements are incorporated into the system design.
• Assists in analyzing testing results throughout the project.
• Provides on-call second-level escalation response for client issues and problem tickets.
• Designs, develops, and maintains integrations between ERP systems and third-party systems.
• Works closely with FSCM, HRIS, payroll stakeholders to gather integration requirements.
• Builds and manages integration processes including Boomi processes, connectors, and error-handling logic.
• Monitors, troubleshoots, and optimizes existing integrations for performance, scalability, and reliability.
• Ensures integrations adhere to security, compliance, and data governance standards.
• Collaborates in Agile/Scrum environments and participates in planning and review sessions.
• Assists senior team members in conducting conference room pilots and demonstrations.
• Occasionally trains end users.

Requirements

• Associate's Degree or two (2) years of college required OR five (5) years of practical work experience in the IT Healthcare realm.
• Three (3) years of applicable work experience required.
• Experience with the System Development Life Cycle (SDLC).
• Experience documenting business requirements.
• Excellent communication (written and oral) and interpersonal skills.
• Proven ability to work independently and as a team member.
• Ability to be flexible and work analytically in a problem-solving environment.
• Good organizational, multi-tasking, and time-management skills.
• Experience in application programming or application support preferred.
• Strong knowledge of REST/SOAP APIs, JSON, XML, and flat file formats (preferred).
• Experience/exposure to the Business Analysis Body of Knowledge (BABOK), certification preferred.

Nice to Have

• Strong knowledge of state-of-the-art software engineering approaches in design, build, test, debugging problems, and ongoing technical support.
• Ability to articulate examples of workflows and processes associated with software engineering experience.

Qualifications

• Educational background includes an Associate's Degree or two years of college; Bachelor's Degree preferred.
• Three years of applicable work experience in IT healthcare.
• Experience with SDLC and documenting business requirements.
• Excellent communication and interpersonal skills.

Benefits & Perks

• Support in physical, emotional, social, financial, and spiritual well-being.
• Total Rewards program includes competitive health plan options such as three consumer-driven health plans (CDHPs), a PPO plan, and an HMO plan.
• Additional benefits include dental and eye care coverage, tuition assistance, family forming benefits, discounts to various businesses, and more.