Executive Director-Digital Experience Data Product Manager

JPMorgan Chase

New York, NY

Full Time

Executive

11 days ago

Job Description

About the Role

This role will require close partnership with both functional domain leads (e.g., operations, payroll, and compensation professionals) as well as technical stakeholders (e.g., engineers, modelers, technical architects). This role will have impact both within the central corporate functions as well as firmwide across all lines of business. As an Executive Director- Digital Experience Data Product Manager, you will partner with an engineering team to develop an exciting roadmap that advances JPMC's strategic objectives and grows the commercial value of Digital Experience data along dimensions of governance, cost, and quality while advancing automation and AI adoption.

Key Responsibilities

Partnering with your engineering and modeling team to craft and execute a roadmap for Digital Experience data domain
Driving metrics - via technology enhancements - that are strategically relevant to JPMC
Developing deep expertise in the firm's data and the objectives of the users of that data
Creating buy-in for your product's vision both internally and with key Line of Business & Functional partners
Occasional travel required

Requirements

3+ years of product management experience
Qualitative discovery - uncovering opportunities and assessing value in qualitative research settings (focus groups, interviews, demos, etc)
Quantitative discovery - uncovering opportunities and assessing value in quantitative research settings (analyzing usage metrics, segmentations, etc)
Engineering partnership - imparting empathy of end-users to your engineering partners and working together through disagreements to arrive at innovative solutions

Nice to Have

Managing to a metric - ability to organize a team around understanding drivers of a metric and experimenting with ways to address those drivers
Empathy - ability to understand perspectives of colleagues and influence collaboratively

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