Factory Express Engineering / Engagement Project Management

About the Role

Key Responsibilities

• Know the Factory Express portfolio of customization services to counsel presales on appropriate services that meet customer expectations and simplify factory execution.
• Ensure smooth quote to order and global factory execution by managing review and validation of complex configure-to-order (cCTO) orders, ensuring customer intent is captured and executable, and removing order holds.
• Work to minimize the number of SPIRA ticket issues received from the factory and resolve issues quickly.
• Proactively identify opportunities for continuous process and tool improvement and lead projects to implement these improvements.
• Engage with other functional teams across sales and supply chain to communicate status, escalate issues, and guide/influence decision-making.
• Manage relationships with account teams and outsourced resources, effectively communicate, set expectations, and collaborate.

Requirements

• Bachelor's or Master's degree in Engineering: Computer Science, Industrial, Supply Chain, or Manufacturing technologies preferred.
• 1 - 10 years of experience in a manufacturing setting.
• Strong analytical and problem-solving skills.
• Demonstrated experience coordinating and directing matrixed teams and resources.
• Excellent written and verbal communication skills; mastery in English and local language.
• Ability to create, manage, and communicate program plans, proposals, and results, and negotiate options at management levels.

Nice to Have

• PM certification.

Qualifications

• Educational background in Engineering or related fields as specified in requirements.

Benefits & Perks

• Health & Wellbeing: comprehensive benefits supporting physical, financial, and emotional wellbeing.
• Personal & Professional Development: programs to help reach career goals and develop skills.
• Unconditional Inclusion: flexible, inclusive work environment valuing individual uniqueness.