Freelance Digital Platform Manager

About the Role

Key Responsibilities

• Manage the creation and release of new functionality and ongoing content updates to Toyota.com and Toyota Owners.
• Work with creative, account, studio development teams, and external partners to launch consumer experiences and relevant information.
• Ensure timely management of project creative process and delivery.
• Maintain transparent and frequent communication between internal and external partners to maintain project velocity and align on goals.
• Understand technical and content dependencies of the site.
• Provide strong communication on project statuses, risks, and mitigations.
• Identify and define new processes as needed and document them.
• Collaborate with internal stakeholders and external partners effectively.
• Manage schedules, budgets, and workflow for multiple projects.
• Perform basic web and mobile QA and troubleshoot common issues in development/staging environments.
• Develop and track project documentation including schedules, copy decks, meeting notes, and asset trackers.
• Support day-to-day requests across varying client stakeholders.
• Manage up to production department team leads to inform on project progress.
• Prioritize tasks and manage time effectively in a fast-paced environment.
• Stay current on AI developments and incorporate emerging technologies into projects.
• Keep accurate timesheets and submit them timely.
• Write relevant case studies if warranted by project importance.

Requirements

• Knowledge of platform, content management systems (AEM or similar), and bug tracking systems (JIRA or similar).
• Managing multiple workflows and weekly content releases, including outlining interdependencies and validation.
• Familiarity with basic web programming languages (HTML, Javascript) and web design applications (Figma, Photoshop).
• Experience working with content management, strategy, account, creative, UX, development, and analytics teams.
• Strong attention to detail and ability to prioritize tasks.
• Ability to work well with peers, make sound decisions, and respond appropriately to difficult situations.
• Self-directed with minimal supervision, able to manage workload and meet deadlines.
• Flexibility, initiative, dedication, and a strong work ethic.
• Excellent written and verbal communication skills.
• Experience managing budgets and vendor deliveries.
• Ability to perform basic web and mobile QA and troubleshooting.
• Staying current on AI trends and incorporating them into projects.

Nice to Have

• AI tools or the development of AI integrated ads experience.

Qualifications

• 4 years of previous digital production experience working on a full project lifecycle in social, digital, or related initiatives.
• Proficiency in Jira, Confluence, Word, Excel, PowerPoint/Keynote, Outlook, and SmartSheets.
• A BA or BS degree from an accredited 4-year institution is preferred.
• Previous agency experience working on automotive clients is a plus.

Benefits & Perks

• Medical coverage, dental, vision, disability, 401K, parental and family care leave, family forming assistance, tuition reimbursement, and flexible time off.