Global Portal Experience Designer - United States

About the Role

Key Responsibilities

• Design and develop product home and custom pages for demo environments, aligning with Cornerstone brand guidelines and prospect-specific branding requirements.
• Create seamless, audience-tailored user experiences in demo and sandbox environments inclusive of all configurable elements within the demo portals.
• Maintain and improve key demo portals, ensuring up-to-date, relevant, and impactful content and user flows.
• Create and manage demo assets such as performance review tasks, succession plans, career sites, and curated training catalogues.
• Build interactive reporting dashboards, including population of sample data, to allow Solution Consultants to tell a comprehensive story.
• Maintain the health of the demo portal pools, validating their configuration and performing fixes.
• Create processes for release management and adding demo data to keep demo portals impactful for sales teams.
• Deploy updates, enhancements, and fixes, and provide technical support as needed.
• Partner with Product, Marketing, Sales, and Solution Consulting teams to gather requirements, align objectives, and drive continuous enhancements to portal experiences.
• Balance and prioritize project-based work with timely support for ad hoc requests from the Solution Consulting team.
• Assist in the development of additional demo assets and materials for client-facing activities and new solution rollouts.
• Adhere to and evolve design standards to maintain quality, ensure accessibility, and reinforce a unified brand experience across all demo touchpoints.

Requirements

• 3+ years of experience in designing digital experiences, preferably in B2B software environments or in support of sales/pre-sales teams.
• Intermediate knowledge of HTML/CSS or prototyping tools.
• Proficiency with design tools (e.g., Figma, Sketch, Adobe Creative Suite) and experience with content management systems and/or digital sandbox platforms.
• Demonstrable portfolio of designing brand and user-centric web pages, portals, reporting dashboards, and demo assets.
• Experience collaborating cross-functionally in a fast-paced, deadline-driven environment.
• Excellent visual, verbal, and written communication skills.
• Knowledge of web accessibility standards and responsive design best practices.
• Strong MS Excel experience, SQL experience preferred, for managing demo data uploads.
• Strong organizational skills and ability to manage multiple priorities simultaneously.
• Project Coordination/Management skills, including usage of Project Management Software (MS Loop, Planner, Asana, Monday.com, etc).

Nice to Have

• Bachelor's degree in Graphic Design, UX/UI, Digital Media, Communications, or related field (or equivalent professional experience).
• Experience configuring and administering Cornerstone Products.
• Experience working with Navattic or similar demo capture tools.
• Experience working with global, enterprise-level software products.
• Experience with ServiceNow and ticket management.
• Javascript and working with micro-services/api's.
• Familiarity with demo or sandbox environments in SaaS or HR technology sectors.
• Ongoing learning and development opportunities.

Qualifications

• Bachelor's degree in Graphic Design, UX/UI, Digital Media, Communications, or related field (or equivalent professional experience).

Benefits & Perks

• Ongoing learning and development opportunities.
• Competitive compensation and benefits.