Global Product Manager - GenAI Assistant

About the Role

Key Responsibilities

• Driving the roadmap for new GenAI products, focusing on business applications that create value for users.
• Collaborating with stakeholders to define priorities and manage the product lifecycle, from concept to delivery.
• Testing and deploying GenAI-based tools to gather actionable insights and ensure product scalability.
• Developing strategies to improve product usability and adoption within the organization.
• Delivering business results and customer value.
• Supporting outcomes that support specific and measurable KPIs.
• Continuously delivering customer value each sprint as a member of a GenAI squad.
• Standing in as proxy Product Owner, as needed.
• Serving as the voice of the customer or end-user.
• Translating customer needs into user stories and engaging users as needed.
• Engaging in continuous discovery via surveys and interviews to understand customer needs.
• Leveraging data to assess feature performance and inform prioritization.
• Analyzing tradeoffs involving customer value, cost, and effort.
• Representing customer needs to ensure they are understood and integrated into the squad’s work.
• Proactively seeking customer feedback to learn and better understand their needs.
• Facilitating product demos to gather real-time feedback from customers.
• Modeling behaviors to support the organization’s transformation to a new way of working.
• Creating and maintaining a squad culture based on organizational and Agile behaviors.
• Providing feedback within the context of performance management.
• Prioritizing work through a well-organized backlog and clearly communicating deliverables.
• Defining and communicating acceptance criteria based on business and customer needs.
• Engaging with the squad regularly to offer feedback and clarify requirements.
• Collaborating with Chapter Leads on resourcing and expertise requirements.
• Providing feedback for performance management of squad members and the broader product portfolio.

Requirements

• Experience building GenAI/AI and user-facing products.
• A background supporting the development of new enterprise software.
• 6-8+ years of relevant experience as a product manager, analyst, business analyst, or scrum master.
• Relevant experience with AI or technology-driven products.
• Understanding of agile principles and ways of working.
• Good understanding of technology-enabled business, digital, and organizational transformation.
• Strong knowledge of current GenAI technologies and their application for actionable insights.
• Strategic thinking skills to translate ideas into tangible products.
• Highly organized and proactive resource management.
• Strong communication and stakeholder management skills.
• Experience working with JIRA or similar tools (a plus).
• Experience with Tableau, PowerBi, or Alteryx (a plus).
• Experience in consulting (a plus).

Nice to Have

• Experience with JIRA or similar tools.
• Experience with Tableau, PowerBi, or Alteryx.
• Experience in consulting.

Qualifications

• 6-8+ years of relevant experience in product management, analysis, or related roles.
• Experience supporting enterprise software development.
• Knowledge of current GenAI technologies.

Benefits & Perks

• Base salary with annual discretionary performance bonus (0-16%).
• Contributions to BCG's Profit Sharing and Retirement Fund (PSRF).
• Full cost coverage for medical, dental, and vision insurance for employees and eligible family members with zero premiums.
• Low copays for doctor visits, urgent care, and prescriptions.
• Dental coverage including orthodontia benefits.
• Vision insurance for glasses and contact lenses.
• Reimbursement for gym memberships and fitness activities.
• Paid Parental Leave and family benefits such as egg freezing, surrogacy, and adoption reimbursement.
• Generous paid time off including holidays, office closure, and vacation days.
• Paid sick time as needed.
• Coverage for employees, spouses, and children at no cost, with employee contributions for domestic partner coverage.